Your role as Product Designer

Reporting to Michelle Ngai, Manager, Product Design you will contribute to Dialogue's mission to transform healthcare through technology. We're seeking a Product Designer with a flair for creativity and a commitment to making a significant impact. In this dynamic role, you'll be at the forefront of designing our Care Platform, an integral tool for our Operations and Care Delivery teams. Here's an opportunity to be part of a solution that directly enhances healthcare experiences for our members.

What you’ll be doing:

  • Design for Empathy: Develop deep understanding of user needs, crafting designs that foster trust and assure confidence in our Care Platform.
  • Design for Efficiency: Lead the development of intricate information systems, focusing on intuitive designs that enable our care teams to deliver efficient, high-quality care.
  • Full-Spectrum Ownership: Manage projects from initial concept to execution, constantly evaluating the impact of your designs and refining them for optimum user benefit.
  • User-Centric Research: Perform thorough research and usability tests, turning insights into effective, user-focused design solutions.
  • Technological Innovation: Integrate cutting-edge technology to craft designs that enhance decision-making for our care delivery team.

We'd love to hear from you if you have:

  • UI/UX Expertise: At least 3 years in UI/UX design, evidenced by a portfolio of user-friendly digital products.
  • Empathetic Design Approach: Outstanding skill in empathizing with diverse user groups and transforming complex needs into practical, impactful design solutions.
  • Collaboration Skills: Experience working closely with Product Managers and Engineers, able to navigate trade-offs between business value, user value, feasibility, and usability to meet project deadlines.
  • Clear Communication: Strong ability to convey design concepts effectively across various teams.
  • Impact Focus: Driven by the desire to create designs that solve problems and demonstrably improve user experiences, particularly in healthcare.
  • Prior experience in the healthcare industry or with systems used in clinical or operational settings.( Nice to have)

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered!

  • A fully funded benefits plan, including a wellness reimbursement program
  • Unlimited access to a variety of Dialogue’s programs for you and your immediate family
  • 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
  • A hybrid work approach that involves 3 days per week in our beautiful Montreal or Toronto offices
  • Access to a custom learning program, including an allocated budget for continuous external training
  • Short and long-term incentive plans
  • An optional parental benefits program

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

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Sondage de Dialogue sur les caractéristiques sociodémographiques | Dialogue’s Demographics Survey

La version anglaise suivra | The English version will follow

Nous vous invitons à remplir ce sondage sociodémographique optionnel pour nous aider à évaluer nos efforts en matière de diversité, d’équité et d’inclusion, à mesure que nous continuons à constituer des équipes reflétant les communautés que nous servons. L’envoi de ce formulaire est volontaire. Par conséquent, votre décision de participer ou non au sondage n’affectera en rien votre candidature.

Vos réponses demeureront totalement anonymes. En outre, les renseignements obtenus ne serviront à aucune décision d’embauche et ne pourront être utilisés que pour évaluer nos pratiques d’embauche et comprendre l’efficacité de nos efforts pour créer une entreprise plus diversifiée et inclusive.

Si vous avez des questions sur la collecte ou l’utilisation de ces renseignements, veuillez nous écrire à jobs@dialogue.co.  

We invite you to complete this optional demographics survey to help us evaluate our diversity, equity, and inclusion efforts as we continue to build teams reflective of the communities we serve. Submission of this form is voluntary. Therefore, your decision to participate or decline in the survey will in no way affect your job application.

Your responses will remain 100% anonymous. Moreover, the information obtained shall not inform any hiring decision and may only be used to assess our hiring practices and understand the efficacy of our efforts to create a more diverse and inclusive company.

If you have any questions about the collection or use of this information, please contact jobs@dialogue.co.

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