Your role as Mental Health Specialist

Dialogue is looking for a mental health specialist to take part in our mission to help people improve their wellbeing. Reporting to Marie-Laurence Laroche-Tanguay, Interim Mental Health Specialist Manager, the mission of the Mental Health Specialist is to support and provide a high-quality experience to Dialogue members.

A Mental Health Specialist can have a background/experience in social work, crisis intervention and/or short-term coaching (not therapy). They are specialized in mental health and provide an empathetic approach to interventions. They coach members with mild mental health symptoms, navigate members’ needs and send resources for out-of-scope  issues. Want to join our exceptional multidisciplinary team in an evolving industry?
Good news, we saved you a seat!

What you’ll be doing: 

  • Assessing the needs and requests of our members on the platform
  • Accompanying members in their health care journey in collaboration with other professionals 
  • Offering support in your short-term follow-ups to achieve objectives in a motivational interviewing approach
  • Ensuring patient navigation to other resources complementary to our services
  • Participating in and developing our database of community/public resources in Canada and our pamphlets on mental health 
  • You will be responsible for patient safety in your member-facing role

What positions are available within the Mental Health Specialist team:

  • Primary Care: focusing on evaluation, risk assessment , crisis intervention, strengths/resources activation and resource orientation within a single-session framework
  • Stress Management & Well Being: focusing on mental health intervention, risk assessment, crisis intervention, coaching, strengths/resources activation with a short-term motivational approach

We’d love to hear from you, if you have:

  • A bachelor's degree in a mental health or human relations field
  • 2+ years of intervention experience as a social worker (or similar role) with a population presenting with challenges related to mental health including being comfortable with psychosocial assessments
  • Availability to work a minimum of 21 hours per week, with the opportunity to work full-time up to 40 hours per week during the day, evening (up to 8 pm), and weekends
  • A very good knowledge of community and institutional resources
  • A desire to work in an environment that encourages autonomy, professionalism and versatility
  • Attraction to work in an innovative environment, as well as an ease with computer tools

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered!

  • A fully funded benefits plan for our part-time (21+ hrs) and full-time employees
  • Unlimited access to a variety of Dialogue's programs for you and your immediate family 
  • 4 weeks of vacation, 9 wellness days, and 1 paid volunteer day for our full-time employees
  • A team of bright, hard-working, and caring people to foster your growth!

About Dialogue

Dialogue is the #1 virtual care provider in Canada. We’ve helped more than 48,000 organizations up their wellness game through our Integrated Health Platform™, which offers a wide range of services, including primary care, mental health, employee assistance program (EAP), and wellness. Discover the true definition of humanized healthcare™ with our team to guide you at every step of the way.

Come as you are. As a proud equal opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact

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Sondage de Dialogue sur les caractéristiques sociodémographiques | Dialogue’s Demographics Survey

La version anglaise suivra | The English version will follow

Nous vous invitons à remplir ce sondage sociodémographique optionnel pour nous aider à évaluer nos efforts en matière de diversité, d’équité et d’inclusion, à mesure que nous continuons à constituer des équipes reflétant les communautés que nous servons. L’envoi de ce formulaire est volontaire. Par conséquent, votre décision de participer ou non au sondage n’affectera en rien votre candidature.

Vos réponses demeureront totalement anonymes. En outre, les renseignements obtenus ne serviront à aucune décision d’embauche et ne pourront être utilisés que pour évaluer nos pratiques d’embauche et comprendre l’efficacité de nos efforts pour créer une entreprise plus diversifiée et inclusive.

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We invite you to complete this optional demographics survey to help us evaluate our diversity, equity, and inclusion efforts as we continue to build teams reflective of the communities we serve. Submission of this form is voluntary. Therefore, your decision to participate or decline in the survey will in no way affect your job application.

Your responses will remain 100% anonymous. Moreover, the information obtained shall not inform any hiring decision and may only be used to assess our hiring practices and understand the efficacy of our efforts to create a more diverse and inclusive company.

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