WHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.
This is a hybrid role with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Chicago, IL office located at: One South Wacker, 1 S Wacker Dr #2250, Chicago, IL 60606
JOB PURPOSE
Senior Project Managers are a centralized function within the Client Service org, designed to work in partnership with Account, Creative, Design, and Operations. Senior Project Managers play a critical role across highly complex creative and production-related projects for some of our top clients. This role requires organizational excellence, ability to work collaboratively with stakeholders across the entire business and communicate in a professional and effective way.
Senior Project Managers are able to drive forward our operational excellence across cross-functional teams with a particular emphasis on more informed project planning, budgeting and scoping for projects, producing burn reports after the completion of each project, and better aligning our scopes to resource allocation. This role will be working very closely with Operations and Resource Management departments.
Senior Project Managers are able to anticipate the project next steps and map out the right deliverables and process to achieve the end result. Daily work integrates all siloed teams within the bigger picture and applies standardization across interdisciplinary teams. Senior Project Managers tackle all projects with client satisfaction and Project Management team goals in mind, contributing to a happy client and an efficient client services team. Senior Project Managers ensure the team is compliant and within scope of the signed contract. Senior Project Managers are focused and responsible for project output.
Candidates must have experience managing teams and complex, high-volume social work streams for brands and be calm and controlled in high-pressure situations. Candidates must be a great multi-tasker with great written and oral communication skills.
The person in this role needs to be a team player with a solutions-oriented mindset and able to put forward viable solutions to improve DEPT’s project management practice.
PROJECT MANAGEMENT
- Responsible to developing approaches to projects and project plans as well as directing and evaluating project management processes
- Responsible for establishing, maintaining, and executing on timelines
- Responsible for partnering with Resource Management and Capacity Planning teams to resource effectively and efficiently to ensure proper resource utilization
- Expected to have an understanding of each project’s status
- Expected to maintain an intimate knowledge of relevant client relationship and health
- Expected to able to collaborate on new client onboarding
BUSINESS KNOWLEDGE AND COMPLIANCE
- Expected to have an understanding of scope management inclusive of how to track and manage, escalate scope pacing issues
- Ability to manage, monitor and reconcile client out-of-pocket funds
- Ability to identify inefficiencies with the team to Client Lead
- Ability to develop accurate and fair cost estimates for projects
- Ability to engage in discussions about budget adjustments
- Responsible for ensuring teams are operating effectively and efficiently towards clients goals while ensuring profitability on accounts
TEAM PARTICIPATION & LEADERSHIP
- Responsible for periodically reviewing team ways of working and identify opportunities for streamlining or improvement
- Responsible for ensuring delivery of work is to the highest possible standard
- Ability to lead, line-manage, motivate and inspire a team
- Ability to effectively communicate distilled, concise and clear feedback, identifying actionable next steps
- Ability to set clear expectations
- Ability to draw conclusions and actionable insights from analysis
- Ability to make informed decisions quickly in response to client needs and unforeseen challenges
- Ability to balance risk and opportunity when proposing solutions
- Ability to identify, collaborate and troubleshoot problems with other disciplines as they arise
- Ability to manage upwards effectively
- Ability to work across multiple projects simultaneously, managing your time in order to give all work the proper care and attention necessary to produce strong and successful work
- Familiarity with DEPT's service offerings & department leads
QUALIFICATIONS
Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below.
- 5+ years experience in the project management field for an agency, specifically for a creative team
- Experience managing complex campaigns and retainers (experience in organic and paid social preferred)
- Experience with campaign content production
- Experience in leading organic social efforts for brands/clients
- Experience in leading a high-volume, multi service retainer(s) for brands/clients
- Experience in working on creator/influencer-led projects
- Ability to solve problems through collecting relevant information for assessment, understand solutions & consequences in order to choose course of action
- Excellent project management skills, able to identify and recommend efficient ways of working
- Excellent organizational skills and high attention to detail
- Excellent written and verbal English communication skills; excellent presentation skills
- Advanced problem-solving skills
- Excellent time management skills
- Ability to react quickly within a fast-paced environment
- Ability to remain focused under pressure and work under tight deadlines
- Willingness and ability to learn
- Ability to keep a cool head and positive attitude
- Proficient in Google Suite
- Proficient in Asana
- Experience in Slack
WHAT DO WE OFFER?
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:
- Healthcare, Dental, and Vision coverage
- 401k plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
The anticipated salary range for this position is $107,300 - $115,000. Salary is based on a range of factors that include relevant experience, expertise, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible.
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-Hybrid
This is remote role, however you must be located within 50 miles of Salt Lake City, UT to be considered.
This is a hybrid office location with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Denver, CO office located at: 3320 Walnut St, Denver, CO 80205
This is remote role, however you must be located within 50 miles of Atlanta, GA to be considered.
This is a hybrid office location with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Chicago, IL office located at: One South Wacker, 1 S Wacker Dr #2250, Chicago, IL 60606.
This is a hybrid office location with the expectation that you will need to go into the office 3 days week. You must be located within 50 miles of our Boston, MA or Newburyport, MA offices located at: 35 India St, Boston, MA 02110; 20 Inn St, Newburyport, MA 01950
This is remote role, however you must be located within 50 miles of New York, NY (tri-state area is ok) to be considered.
This is remote role, however you must be located within 50 miles of San Diego, CA or Los Angeles, CA to be considered.
