This position sits in our Experience & Engineering team. We primarily deliver large-scale website design and build projects, combining our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to help clients including Nikon, London Marathon Events and END. We pride ourselves on delivering exceptional and engaging digital experiences.
JOB PURPOSE
You will work with a range of clients on several different projects and must be adept at managing and building client relationships and reporting on the status of projects. You will be the key contact for clients, advising them on cost, available resource, problems and solutions.
Liaising and updating stakeholders on the status of projects, you will track the project deliverables and match those with agreed deadlines. You will continuously assess working methods and processes and make recommendations for improvement. Oversee projects’ financial budget, notifying stakeholders of key cost implications, changes to budget, spending and cost changes.
You will work in a vibrant environment with clever minds that work for a variety of large global clients. At Dept® , we’re eager to hire the most talented experts in the game; people who continuously strive to improve their craft, are eager to learn, who want to inspire others, and strive for a better world.
KEY RESPONSIBILITIES
- Delivery of key Digital Projects;
- Scoping project requirements and preparing budgets;
- Development of support documentation including risk logs and requirement specifications;
- Management of stakeholders and their expectations during the project life cycle;
- Maximising client satisfaction with the project outcomes;
- Working in a collaborative environment within the business and with client stakeholders;
- Establishing and using “best web practices” to ensure the delivery of high-quality projects;
- Highlighting potential project risks and acting proactively to resolve issues;
- Being an active member of the project team, supporting colleagues and peers to help achieve overall digital goals.
WHAT WE ARE LOOKING FOR
- Minimum 4+ years proven work experience as a Project Manager delivering complex corporate websites, apps, online account management and other online systems. Additional previous project management and/or other digital experience is a plus;
- An experienced team builder;
- Understanding the technique behind the online solutions we offer and realise. You also speak the language of Designers and Developers;
- Highly organised and motivated project manager with an aptitude for understanding and solving problems;
- A positive outlook and strong interpersonal relationship building skills;
- Demonstrated ability to manage cross-discipline teams;
- Demonstrated ability to manage projects under challenging and pressurised scenarios;
- A hands-on project manager who can effectively suggest, drive and challenge new ideas;
- Strong sense of ownership and accountability with a strong ‘customer oriented’ ethos;
- Excellent verbal, written communication and presentation skills.
WE OFFER:
- An excellent salary based on experience and equal pay policies
- Hybrid working: you have the choice to work from our office or remotely, and we have core working hours where you can choose your start and finish times to suit you
- Pension, free private healthcare, mental health support, and company sick pay scheme
- 25 days paid holiday with the opportunity to buy extra days
- Refreshments are provided in the office all week, as well as drinks at 4pm on a Friday.
- We celebrate successes by rewarding teams when big projects go live and honouring the year’s top achievements at our annual awards ceremony
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
WHO ARE WE?
We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world.
DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
