- Community: Our buyers, sellers and employees are inclusive, diverse and accessible. We are committed to empowering diversity within the fashion community.
- Entrepreneurship: We support our community and help them build their business with Depop. We thrive on supporting innovation by shaping an environment where creators, makers or hustlers can thrive.
- Sustainability: Depop helps extend the life of garments and reduce waste, we care about the world and want to make a positive change within the fashion industry.
Keeping our community safe on Depop requires both industry-leading policies and processes that allow us to enforce these policies. The trust and safety teams at Depop support our users through both direct support interactions as well as building scalable solutions to keep our community safe.
As we are growing our teams we are looking for an experienced Senior Policy Manager to lead and build out the teams to ensure our global policies keep our users and community safe. Candidates should have a strong knowledge of internet and social media policy issues, including security, privacy, and user safety.
- Own and shape our global community guidelines from ideation to execution by Identify, monitoring and analysing policy issues affecting Depop across user, product and public policy domains
- Work with the relevant cross-functional teams to communicate Depop’s policy development process and manage any updates to our content policies
- Work with our global Communications, Policy, Legal, Product, Partnership, and Operations teams to build, understand and communicate on policies and that support and protect our community and reputation
- Operate as a key member of the T&S Leadership team and as a champion for the values and mission of Depop
- Develop and retain a high performing policy team.Experience communicating and presenting effectively to diverse stakeholders
- Drive engagement with and understanding of community policies from a diverse user base
- Ensure compliance with and preparedness for relevant public policy and safeguarding requirements
- Manage response to critical incidents relating to community policy
- Experience within public policy, technology policy, economics, e-commerce, global markets, retail, policy development or implementation
- Work experience in online safety or a technology company with UGC policy focus.
- Your work history illustrates policy improvement that has observed and meaningful impact on the business.
- Experience managing cross-functional stakeholder relations in fast-paced and ambiguous environments
- Experience delivering work under time constraints
- Track record of project management and tackling policy questions
- Project management experience. Experience driving and managing multiple projects and campaigns simultaneously in a fast-paced environment
- Experience with effective public policy communication and engagement with a range of different audiences
- Experience working in the technology sector or other relevant fast paced environments
- Technology/UGC platforms industry domain expertise.
- Knowledge of, and experience working with, e-commerce policy matters and the related technology business and policy ecosystem (consumer protection, trade/customs, financial services, tax, anti-counterfeiting)
- Ability to remain calm and effective under pressure and coach teams to effectively navigate and communicate in a rapidly changing environment
- Respect for other cultures and deep empathy for users.
- Strategic thinker with analytical and creative problem-solving skills Analytical and problem solving experience
- Excellent communication skills – written and verbal
- Strong teamwork experience and proven track record of collaborative approach to problem solving
- Keen understanding of, and interest in, public policies related to technology, privacy and safety
- Learn and Grow: We want to give our people the opportunity to learn. We sponsor and run a myriad of programs, conferences and meet-ups to upskill our employees and enhance their journey with us, just ask!
- Wellbeing: We care about our employees wellbeing. We offer a cycle to work scheme, healthy fruit and snacks in the office, breakfast every Tuesday, eyecare vouchers and a discounted gym membership at Nuffield Health.
- Mental Health: Our employees mental health is a top priority. We offer subsidised counseling appointments with a qualified therapist through SelfSpace, we have trained mental health first aiders and we also run yoga, meditation and more.
- Work/life balance: We have 25 days of holiday with the opportunity to buy or sell 5 more, a day off for activism to allow you the opportunity to make a difference and we offer sabbaticals for our long serving employees
- Family life: We offer flexible working (based on the team you will be joining), generous maternity/paternity and parental leave policies which includes adoption and paid time off for fertility treatments. Also, all of our offices are dog-friendly! Do your best work with your best friend.
- Fun: We love to hang out with each other at Depop. On Friday we finish an hour early to socialise with free food, and have amazing Winter and Summer Parties to celebrate our successes. We also host internal employee socials such as quiz night, games night, movie night and more...we’ve taken this virtual for now!
Equality and Diversity Monitoring
Depop is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Depop recognises the benefits of a diverse workforce which reflects the wider population and welcomes applications from all sections of the community. Under the Equality Act (2010), Depop must demonstrate that their recruitment processes are fair and that we are not discriminating against or disadvantaging anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. We need to ask applicants some questions to make sure that no one is being unfairly discriminated against or disadvantaged.
We collect this information only for anonymised monitoring purposes to help the organisation look at the profile of individuals who apply, are shortlisted for and appointed to each vacancy. In this way, we can check that we are complying with the Equality Act (2010).
Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to carry out normal day to day activities. Further information regarding the definition of disability can be found at: www.gov.uk/definition-of-disability-under-equality-act-2010
Reasonable adjustments will be made available should you be invited to interview.
When you apply to a job on this site, the personal data contained in your application will be collected by Depop Ltd, 08316342 ("Controller"), 9th Floor 107 Cheapside, London, United Kingdom, EC2V 6DN (“We”, “Us”) and can be contacted by emailing email@example.com.
Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at firstname.lastname@example.org.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.