The Denver Broncos are one of the most popular franchises in all of sports. Whether judged by the measure of wins and championships, attendance, national television exposure or by the Broncos' reputation locally and throughout the NFL, there are few parallels in the world of professional sports. We are dedicated to being the best team to cheer for, play for, and work for across all of sports. We are looking for employees who are passionate about what they do, have fun doing it, and proud to represent the Denver Broncos Football Club and Empower Field at Mile High.

JOB SUMMARY:  The Coordinator/Sr. Coordinator of Ticket Operations will assist the Operations Team in facilitating the ticketing needs for all Empower Field at Mile High’s public events.                                                                                                                                                   

DUTIES AND RESPONSIBILITIES

Assist with the successful execution of third-party events by:

  • Assisting with management and successful execution of accurate operational initiatives related to third-party events
  • Establishing rapport and managing relationships with all third-party promoters to ensure event pricing and manifest adjustments are launched in a timely manner.
  • Assist in managing internal request, fulfillment, tracking, etc. 
  • Supporting financial settlement for third-party events, including but not limited to consignment, etc.
  • Providing support and assistance to Coordinators responsible for resolving ticket issues presented at all public events.
  • Contributing towards internal education and development throughout the ticketing department related to ticketing systems and infrastructure.

Support Denver Broncos operational initiatives by:

  • Supporting ticketing operational initiatives for the Denver Broncos Football Club as directed by leadership.

Contributes to team effort by:

  • Completing all other duties as assigned.

MINIMUM REQUIREMENTS

  • 3+ years experience within Ticketmaster software ecosystem
  • Ability to work all home Broncos games, stadium events, client and STM events nights, weekends, holidays

PREFERRED SKILLS AND ABILITY

  • 2+ years experience with operational event build within the Ticketmaster software ecosystem
  • Proficient in Microsoft Office 365
  • Strong written and oral communication, prioritization, and organizational skills.
  • Provide outstanding customer service while working in a fast-paced, unpredictable environment.
  • Capable of working under pressure to meet deadlines for various projects.
  • Willing to learn, be creative and have a desire to succeed.
  • Fluent in another language. Spanish or ASL preferred but not required.

In accordance with the Colorado Equal Pay for Equal Work Act, the expected salary range for this position is $41,000 - $65,000. Salary based on assessment of qualifications. 
 

The Denver Broncos Football Club offers a robust suite of benefits for our Staff including: affordable Health, Dental & Vision coverage, Basic Life and AD&D Insurance, Voluntary Life and AD&D, Health and dependent care Flexible Spending Accounts, Sick/Personal time, Vacation time, 401(K) matching program, Paid Holidays, Tuition Reimbursement and an Employee Assistance Program. 

 

This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early. 

The Denver Broncos Football Club and Stadium Management Company are an equal opportunity employer and do not unlawfully discriminate on the basis of race, color, religion, national origin, sex, age 40 and over, disability, genetic information, or any other status protected by applicable law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization.

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