Front of House / Reception

Our mission at Deliveroo is to change the way people eat by bringing the world's best-loved local restaurants into everyone's home or office - fast.

You will play a fundamental role within our HQ - you will be the “first face” that anyone coming to our office will see. We need a friendly, helpful, professional front-liner who has the ability to make everyone’s visit to our office awesome!

Are you getting excited? Read on….


* Meet and greet all visitors, guests and staff from other offices with a helpful, warm welcome

* Creating a 'wow' experience for everyone coming to see us and keeping the Reception area clean and tidy

* Creating access passes and managing the process for new hires and leavers

* Ensuring we know when events are coming up and being involved in the coordination of those events

* Constantly be looking for ways to innovate, add-value and new ways to support our staff and their needs

* Meeting room booking and coordination

* Booking visitors onto the building management system

* Dealing with all things “post” (incoming, outgoing, couriers etc)

* Build great working relationships - get to know our team and regular visitors

* Working closely with the Facilities and EA team to make sure life at Roo HQ runs smoothly

* Generally be friendly and have a love of being helpful - we are still a start-up and need everyone to “muck in” when needed (however big or small the task).


We’d love you to have

* Previous FOH or Reception experience

* Enthusiasm and passion for customer service and going the extra mile

* A cool head when things get busy and self motivation to get you through quiet periods

* A proactive approach to work and an approachable manner

* To have worked high-growth / short-time-line business

* A self-starter who is comfortable with change and doesn’t need hand-holding (... although you will have lots of support and people willing to pitch-in along the way!)

* Appreciation of the objectives, activities and strategy of the company


* The opportunity to join a rapidly growing company and have a real impact

* A vibrant and fun environment working with people who love what they do every day and go above and beyond at every step: we are creating something really exciting here!

* Free lunch for the whole team every Friday, direct from our restaurants - not only incredibly tasty, but also a great way to test our service!

* Free on-site gym and access to in-house exercise classes

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