Workplace Technology Engineer

As a Workplace Technology Engineer, you will work on projects, support a variety of technology solutions, and maintain and improve the systems and tools that our employees use daily. This role will require a mix of software engineering and systems engineering skills, as you will help select, build, and operate the applications and services that enable our employee productivity.

Our Workplace Technology team supports a broad range of SaaS services, including many of the tools our employees use daily. Some of these include Google Workspace, Slack, Atlassian, plus a variety of other solutions

What you'll do:

• Implement modern workplace technology solutions that meet the specific needs of our employees, enhancing their productivity and collaboration.
• Lead and contribute to projects related to employee productivity, collaborating with other engineering teams and internal stakeholders
• Maintain and operate robust and reliable technology services, assisting with the development and maintenance of business continuity plans to ensure seamless operations during disruptions.
• Participate in refining operational metrics, and enhancing systems for monitoring service health and performance.
• Develop technical expertise in specific areas relevant to workplace technology (e.g., collaboration/productivity technology, security, endpoint management, end user compute etc).
• Provide expert guidance and troubleshooting for complex technical issues related to supported platforms.

Recommended Experience:

• Experience supporting cloud based and SaaS application, including Google Workspace, Slack, Atlassian products etc
• Experience with public cloud providers (AWS, GCP, Azure)
• Knowledge of various IT systems including email, document storage, networking, identity, device management, VDI
• Knowledge of and the ability to perform troubleshooting on browser based applications
• Experience writing web-based applications or automating tasks in any language (Go, Python, Node/JavaScript, TypeScript, React)
• Knowledge of best practices around data security and identity management
• Strong documentation skills with an eagerness to teach others

Nice to have:

• Knowledge of the Google Workspace Developer tools including Apps Script and Google Workspace APIs
• An interest in GenAI tools that can increase employee productivity

Why Deliveroo?

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.