Restaurant Strategy Manager

The Role

As a Restaurant Strategy Manager, you will lead Deliveroo’s thinking on how we drive future growth of the restaurant delivery category. You will be an expert in understanding consumer attitudes and behaviours and will translate this insight into strategies to drive demand growth globally. Working cross-functionally with our Marketing, Product, and Commercial teams, you will define our prioritised roadmap and lead or coordinate initiatives to realise our growth ambitions in restaurant delivery and to be the partner of choice for restaurants.

Reporting into the Director of Restaurant Strategy, this role offers regular exposure to senior commercial and technology leaders and the opportunity to work across all Deliveroo markets. For the successful candidate, it offers the opportunity to develop strong strategic problem-solving and project management skills as you design and implement the new and different for Deliveroo.

What you’ll be responsible for

• Leading the identification of opportunities to drive demand growth for the restaurant delivery category through a deep and segmented understanding of consumers attitudes, needs and behaviours
• Prioritising the opportunities to ensure we are focused on those that will drive maximum impact for Deliveroo
• Defining the key consumer-led, growth strategies required to unlock  priority opportunities
• Developing the supporting investment cases and leading senior leadership decision-making on those investment cases
• Collaborating with marketing, product and commercial leaders to cascade these strategies into future roadmaps and an aligned programme of work
• Managing the programme execution to ensure strategies are executed effectively
• Driving a common understanding of our restaurant growth strategy across all relevant teams
• Collaborating with our B2B Content teams to ensure we build external recognition for our thought leadership in driving category growth

Key competencies of successful candidates

• Problem-Solving & Strategic Thinking: leading complex analysis (qual and quant), providing  thoughtful frameworks for weighing tradeoffs in uncertain situations, understanding the strategic implications of their work, able to anticipate risks and suggest ways to mitigate.
• Project Management: managing and progressing  multiple, complex projects in parallel that involve multiple stakeholders across markets and other Deliveroo functions
• Business acumen:  applying knowledge of business levers to drive positive outcomes for stakeholders, consistently using good business judgement in varying contexts 
• Communication & Influence: building trust and influence through structured, data-driven communication, making even the most complex information clear, collaborating effectively across a wide range of teams and stakeholder groups, presenting and communicating effectively upwards and downwards. 
• Team Development:: A team player who readily collaborates cross-functionally and can resolve areas of misalignment or conflict between teams. Provides regular, constructive feedback to teammates to support team growth and talent retention. 
• Community-Building: aActively participating in activities that strengthen Deliveroo (e.g. onboarding, training, mentoring, diversity and inclusion). 

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.