Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighborhood to your door by connecting consumers, restaurants, shops and riders.
Our Account Management team owns and manages our restaurant relationships. As Deliveroo continues to grow, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow. Our account managers are a passionate, dynamic group of team players that work well together and cross functionally with other departments...and of course, they’re fun, personable, and great at building relationships!
What you'll be doing:
You’ll be using your sales and communication skills to get restaurants across Singapore signed on to the Deliveroo platform. You will help hunt down the most popular local restaurants, seek to understand their business, and use your negotiation and selling skills, both on the phone and in-person, to convince them why they need to join us in our mission to change the landscape of the food industry.
Your role will include, but not limited to:
- High levels of daily cold call activity contacting partnership leads, presenting opportunities to partners with Deliveroo
- Owning and maintaining a consistent pipeline, to exceed monthly sales targets
- Utilizing business templates and proposals to convert pipeline to sales
- Maintaining records to provide transparency on all sales activities via the CRM
- Passionately representing Deliveroo and resolving customer objections
- Negotiating partnership pricing to ensure business objectives are achieved
- Potentially be the first boots on the ground to build new business vertical leveraging existing functions in a bespoke go-to market project
Skills you’ll need:
- You’ll be comfortable on the phone and walking into retail food and non-food establishments, talking to people and building rapport with them quickly
- Comfort with high levels of activity and a fast-paced environment
- Familiar with data-driven conversations and digital ads sales is a plus
- Closing sales: getting buy in and agreement from potential customers
- Experience and confidence pitching things you’re passionate about
- Experience with technology and capturing your activity in a CRM
- You’ll have an interest in all things food and restaurants. Deliveroo is a company of people unapologetically passionate about what they do – if you’re not into food, you soon will be
- Perseverance and grit – you’re a hustler, and you’re not afraid of rejection
- Top notch people skills – you have bags of emotional intelligence and can persuade even the toughest of prospects
- Fluent in English and Mandarin
Benefits & Diversity
At Deliveroo we know that people are the heart of the business and we prioritize their welfare. We offer a wide range of benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgment when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
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