The Team

The Small Medium Business (SMB) teams are responsible for Deliveroo's relationships with thousands of independent restaurant and retail partners that operate on the Deliveroo marketplace in several markets across Europe, ensuring that they continue to grow and operate. The SMB team spans the full life-cycle of partner interactions from initial acquisition, onboarding, reactive support and proactive account management.

The Role

As Sales Team Leader you will be responsible for leading and managing a team of Sales Development Representatives (SDR's) focused on generating new restaurant sign-ups to join the Deliveroo platform.

You will ensure that the team provides a positive and seamless partner experience whilst on boarded onto the platform. This role is important to ensuring we continue to grow and enable even more SMB partners to get the very best out of our platform.

Hours of work will be Monday to Friday, 9-5:30pm. This is a hybrid role, working in the Manchester office 3 days a week.

What you'll do

  • Manage SDRs to lead quality partner acquisition, generate new sales opportunities, and ensure relevant utilisation of Salesforce to track pipeline
  • Identify the development areas of SDR's, provide coaching sessions to lead efficiency and enhance the performance of the SDR team
  • Work with our Regional Sales Teams to share market knowledge that enables us to work together to maximise the sales opportunities in any given area
  • Execute campaigns adhering to relevant contact strategies that deliver important performance metrics, including sales outcomes, restaurant experience and qualitative results
  • Produce ongoing sales reports with sound analysis into performance ensuring clear action plans are built
  • Attend and contribute to weekly and stakeholders meetings to provide updates on team performance and progress
  • Act an inspirational role model


This is a fast-paced role which will require you to enjoy working in a target-based environment. You will be passionate about both people leadership and delivering results, along with being able to handle objections.

The required skills include:

  • 2+ years experience in a Sales Leadership role
  • Clear evidence of producing results in a Contact Centre environment
  • Ability to guide partners through effective negotiation
  • The desired experiences include:
  • Experience working with SalesForce system for customer enhancement
  • Experience using and maintaining High Velocity Sales
  • Experience in dialler technology, ideally power and predicted modes.

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

Please click here to view our candidate privacy policy.

Apply for this Job

* Required

resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)

Voluntary Demographic Survey (UK)

These questions are voluntary, and help us understand more about our candidates. One of our core values at Deliveroo is We celebrate difference, and we are always working to make sure our hiring processes are equitable and inclusive. By answering the questions below, you'll help us do that.

Your responses are confidential, will not be tied to your application, and has no bearing on your candidacy. We only use aggregated demographic data to measure the performance of recruiting efforts.

Before answering our questions below, please read our privacy notice.

How would you describe your gender identity? (Select one) *

What is your sexual orientation? (Select one) *

Would you say you have a disability? (Select one) *

How would your describe your ethnicity? (Select one) *

Would you describe yourself as neurodivergent? (Select one) *

What was the occupation of your main household earner when you were aged 14? (Select one) *

Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.