We are looking for an experienced People Transformation Lead with a strong background in HR Transformation projects and implementations, and knowledge in Workday, ServiceNow and other essential HR systems. You will have in-depth experience of HR Processes, HR Operations, Programme Management and experience applying technology to improve employee experience. You will report to VP HR and work from our HQ office in Cannon Street, London, for 3+ days a week (hybrid).

Responsibilities:

  • Develop the People Technology strategy aligned with the Deliveroo's People and Business goals through the development of a comprehensive roadmap. Collaborate and consult with the PLT and the People Technology Lead to identify opportunities for applying technology to resolve HR efficiencies, improve processes, and enhance the employee experience.
  • Manage a team of one Transformation Business Analyst
  • Lead HR Optimisation Programmes as part of the People Operating Model project, implementing additional modules and ensuring that the systems we use meet People and business needs in close collaboration with the People Technology Lead. 
  • Responsible for People Transformation Programmes. 
  • Develop and deliver Change Management and Training programmes for the business to ensure they maximise the utilisation of Workday, ServiceNow and other systems features by challenging the status-quo.
  • Ensure that Workday configuration and processes comply with data security and privacy regulations, and internal policies.
  • Collaborate with Workday representatives and other HR technology vendors to address system issues, upgrades, and enhancements.
  • Utilise Workday's reporting and analytics capabilities to provide insights and support data-driven decision-making within the HR department and across the organisation. Main deliverables include: standardised headcount reporting for cost centre owners and implementing a self-serve functionality for managers to download reports themselves from Workday. 
  • Identify opportunities to streamline HR processes through the use of Workday and other People technologies.

Qualifications:

  • Bachelor's degree preferably in HR, Information Technology, Business Administration, or a related field.
  • Previous team management experience
  • Experience with complex global HR Transformation projects
  • Experience navigating through complex matrix structures
  • Experience working with Workday, including implementation, configuration, and ongoing management.
  • Strong understanding of HR processes and best practices, with a focus on how technology can support and enhance these processes.
  • Experience managing HR transformation projects (with focus on optimising People Technology), including system upgrades and integrations.
  • Excellent communication and interpersonal skills to collaborate with HR stakeholders, ET teams, and external vendors.
  • Knowledge of data security and privacy regulations related to HR systems and employee data.
  • Ability to leverage data for decision-making and process improvement.

Preferred Qualifications:

  • Experience with Workday, ServiceNow and other HR technologies and systems, such as applicant tracking systems, performance management tools, and payroll systems.

Note: This job description is a general guideline and may be modified based on the specific needs and requirements of the organisation.

About Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a fast-growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that you may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to ensure you have an equitable opportunity to succeed.

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