Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace but have achieved so much over the past year, including growth in our Grocery, Editions, Signature & Plus businesses.

We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building teams to help us launch new products. It's an exciting time to join and while we have made great progress, we are just getting started!

The Role

Our Account Associate oversees relationships with small and medium Grocery Retailers. As Deliveroo continues to grow, we become a major revenue channel for Grocery Partners - aside from providing the best support, we are partner consultants that use data-driven insight and industry knowledge to guide our partner's growth. The grocery team is a passionate and dynamic group of team players that work well together and with other departments...and of course, they're fun and great at building relationships! This role is based in Brussels and will report to the Head of Grocery/ Retail.

What you'll do:

  • Manage the relationship with a portfolio of small and medium partners with a focus on building lasting relationships and increasing profitability / revenue
  • Analyze the performance, presenting performance review meetings with important partners
  • Manage operational meetings and reviews, build and deliver insight during reviews, remotely
  • Reactively educate all accounts on operation excellence
  • Increase revenue and health metrics by consulting grocery partners on best practice
  • Identify opportunities to developing the relationship with important grocery partners by involving and working with other parts of the Deliveroo business
  • Assist all newly onboarded partners with tips on how to succeed
  • Implement marketing and promotional campaigns on your portfolio
  • Know how Deliveroo works, the tools and is able to present them to Deliveroo Partners.



  • 1 to 2 years experience in commercial roles experience in retail/FMCG, or other high-growth companies
  • Experience creating long-term relationships
  • Demonstrate experience using tools and related project management applications to guide best practice
  • Open to new things, new strategies and new tools, accepts change
  • You like challenges and always make sure you reach your goals
  • You are proactive, and know how to draw conclusions from the results of your actions
  • You know how to convince and influence Partners to achieve the objectives set beforehand without ever jeopardizing the company's values
  • Trilingual French-Dutch-English is a must



  • Become a key member of a fast-growing, exciting start up changing the food delivery landscape
  • Work with people who love what they do every day
  • A market-based salary
  • A macbook, fee for telephone costs, DKV Hospitalisation, meal vouchers
  • Fee for sport activities
  • Lots of delicious food!

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.

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