Why Deliveroo?

Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges, and an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.



The Role...

 

We are looking for an associate to join our operations team to drive analysis, plan, and implement solutions for key operational issues. The role involves solving complex problems to ensure we have the right number of riders, where and when we need them throughout the day, and helping drive efficiency for riders, which drives top-notch service to our restaurant partners and customers.

 

Responsibilities:

  • Support the local operations team with planning, documentation, and communication around delivery partner supply.
  • Test, analyse, implement and optimise current rider supply levers while also ideating and evaluating opportunities for new ones.
  • Partner with stakeholders within operations and across the wider business to drive alignment with upcoming business priorities
  • Use analytics to continually improve our logistics network, identifying areas for improvement and owning innovative and data-driven solutions to enhance operational performance in line with business priorities.
  • Be part of a collaborative team that works across all aspects of our rider proposition, including strategy, engagement, and support on critical projects to help us achieve our goals and make Deliveroo the best platform for our delivery partners.

 

Skills you’ll need…

The ideal candidate is analytical with a robust set of organisational skills. You’ll be able to think strategically and validate your assumptions with data. You enjoy thinking on your feet, using your initiative and executing at high speed. Once any process is in place, you’ll seamlessly absorb it into your workflow.

  • Excellent attention to detail, people skills and organisation skills
  • Resourceful, creative, and with a keen eye for leveraging data insights to help the team make more insightful business decisions. 
  • A self-starter as we’ll look for you to manage your own time and priorities here
  • Able to work in a team environment and has a keen interest in solving problems
  • Experience with managing/leading projects in past work experience across the organisation, both locally and globally
  • Proficient in using Microsoft Excel or related project/program management applications to drive best practices

Good to have…

  • Hands-on experience with Macros and in data mining & manipulation using SQL, Python, BI data tools
  • Experience with running experiments (such as A/B Testing), managing user lifecycle and marketing analytics

 

Benefits:

  • 20 days Annual Leave
  • Free Deliveroo Plus - Free Delivery and access to special offers
  • Meal allowance if you are required to work late
  • Friday lunches on us from the best local restaurants
  • Never go thirsty: Coffee machine and stocked fridges
  • Daily breakfast, healthy snacks and fruits
  • Group insurance covering hospitalisation & surgical, extended major medical, medical outpatient & outpatient specialist and dental 
  • Voluntary dependent insurance
  • Parent friendly working culture with Enhanced Maternity & Paternity benefit and Mother’s room available in the office
  • Access to tons of Learning and Development tools and Training

 

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

 

Diversity and Inclusion

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.

Apply now to continue the conversation.

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