Why Deliveroo? 

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

Key responsibilities

We are looking for a Grocery business analyst to join our Business Operations & Strategy team based in Milan office. 

The primary role of the Grocery business analyst is to provide strategic and analytical support to the Grocery team, and implement key processes within the team to help drive efficiencies and improve ways of working. 

Reporting directly into the Business Strategy Manager, functionally reporting to the Head of Grocery, your responsibilities will include:

  • Ad-hoc analysis and reporting: supporting the Grocery team and Head of Grocery with ad-hoc analysis and efficient reporting structure for commercial and marketing activities. 
  • Insights: Gain insights on Grocery pricing across multiple platforms. 
  • Performance: provide detailed analysis on marketing activations to analyse performance and inform future strategic decisions.
  • Sales collaboration: collaborate with the Sales team to help define priority zones and segments to focus on. Align processes and facilitate best practice sharing between Sales and Grocery. 
  • Special projects:supporting the strategy, execution and reporting of special grocery projects.
  • Product features: being the point of contact for the implementation of new product features liaising with HQ and internal stakeholders. 

Key requirements

The ideal candidate is analytical with a strong set of organisational and communication skills:

  • 1 year work experience within an analytical environment.
  • Proficient in MS Office (Looker is a plus).
  • Analytical, structured and data-driven, with a keen eye for detail.
  • Strong organisation skills, with the ability to juggle multiple competing priorities.
  • Good communicator and relationship-builder.
  • Problem-solving lover, with a track record of generating and executing on innovative ideas and solutions.

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.


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