Associate - Performance & Planning

Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.

Purpose of Job: 

We’re looking for a talented individual to join our Operations team in Dubai, United Arab Emirates. This team is responsible for ensuring seamless deliveries for all Deliveroo customers.

Main Responsibilities:

  • Scheduling riders efficiently - matching supply and demand using a range of measures to ensure that we have enough riders in the right place at the right time
  • Using data to improve the delivery network - identifying areas to increase the availability, reliability, and efficiency of the network
  • Process improvement - identifying opportunities to improve internal efficiencies and then building these out to continue driving impact at a fast pace 
  • Working with stakeholders from other departments - ensuring coordination with other Deliveroo teams to support the work of the Operations team 


  • At least 2 years of experience working in fast-paced environments (including internships)
  • Analytical mindset and proficiency in MS Excel / Google Sheets to be able to analyze data to both identify and resolve issues
  • A keen eye for detail in challenging the inputs and sense-checking the output
  • To be an effective coordinator and work closely with various teams, as well as ability to communicate inputs and outcomes in a clear and timely manner
  • To have a strong track record of ‘getting things done’ and be impact-oriented
  • Fluent in English, Arabic is a plus

Benefits and Diversity 

  • Annual Holiday Leave
  • Work visa 
  • Medical insurance 
  • Annual home flight tickets 
  • Free Deliveroo Plus - Free delivery and access to special offers
  • Maternity & Paternity benefits
  • End of year parties & regular social events
  • An extremely fun team to work alongside!

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. 

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.


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