As the scale and complexity of Deliveroo grows, we’re looking for an experienced and organised Salesforce Marketing Cloud Developer to join us on a 12 month FTC. Working as part of the Marketing Operations squad in the B2B Marketing team, you will play an invaluable role in supporting the technical execution of CRM campaigns and programmes, reporting directly to the Head of B2B Marketing Operations.

You will be working closely with the B2B Program Management team who is responsible for the global strategy of lifecycle automated journeys and planned marketing campaigns, as well as working closely with the Partner Onboarding team for support with systems, tools and processes that are central to the effective running of B2B Marketing’s CRM activity.

 

Key Responsibilities 

  • Act as a technical expert on Salesforce Marketing Cloud to serve the needs of B2B Marketing planned campaigns and lifecycle programmes
  • Develop technical documentation around planned campaigns and lifecycle programme execution
  • Oversee campaign managers and provide technical and process guidance to ensure campaigns in Marketing Cloud meet standard process and quality standards
  • Design and implement automated email/mobile journeys using Email Studio, Mobile Studio, Automation Studio, Journey Builder and CloudPages
  • Input towards the product roadmap by providing recommendations of unused features within Marketing Cloud which could be leverage
  • Monitoring inbound data processes and maintenance updates in our CRM marketing platforms to ensure lifecycle automated programs and campaigns are deployed as expected

 

Requirements 

  • Must have expert knowledge of Marketing Cloud, good understanding of Sales Cloud, and experience in using Marketing Cloud Connect. Not required, but desirable to have worked on solutions using the Marketing Cloud API
  • Must have a strong background in SFMC programming languages: AMPScript, HTML, CSS, SQL. Not required, but desirable to also be able to work with SSJS and/or JavaScript
  • Demonstrable experience in working with databases, data analysis and segmentation
  • Experience in reporting and analysing email activity using Email Studio reports and Journey Builder
  • Track record for delivering marketing automation projects in a fast-paced environment, and able to successfully keep to deadlines
  • Advantage to have proficiency in our tool stack: Jira, Confluence, Google Suite, Slack
  • Experience of working with agile methodologies in project management
  • Previous experience in stakeholder management across various organisational levels

 

Nice to have

  • Worked with Salesforce Pardot or similar B2B marketing automation and lead generation tool

 

(Please note, that this role can be 100% remote within the UK) 

Why Deliveroo?

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, seeking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

 

Workplace & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

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