Technical Programme Manager - Enterprise Technology


About the Role:

Deliveroo is on a scale up journey to become the world's most definitive food company.In order to do that, we’re building a company where everyone can belong, grow and do the best work of their lives. 

Enterprise Technology in support of this is working to become the trusted partner, providing a fantastic working environment for all employees.To do that we are undergoing a transformation, building out Enterprise level capabilities in Service Management, Automation and creating a world class Digital Workplace.

We are looking for a Technical Programme manager who can help us on this journey

You will be responsible for establishing and managing varied IT projects across numerous technologies and driving positive change for the whole function.


Your expert knowledge of modern, pragmatic project management practices including Agile methods will help our teams bring exciting technology to life. Your enthusiasm, technical & business depth, and communication skills will influence stakeholders to drive further customer success.

What You'll Be Doing:

  • Responsible for technical projects and initiatives from end-to-end working collaboratively to deliver value early and often. 
  • Ensure projects are scoped, approved, scheduled and undertaken in a structured and controlled manner
  • Be a methodology guru, able to identify the right approach to a particular project or programme (Waterfall, Agile) and working with other TPMs to form a “Community of Practice” sharing best practices
  • Effectively measure the success of projects and offer constructive feedback to all stakeholders
  • Build collaborative relationships with all stakeholders and team members in order to successfully manage project lifecycles


  • Experience of a company scale up or corporate IT transformation
  • Successful experience of implementing technology change and processes from scratch with the ability to delve into detail when required.
  • Great stakeholder management, dealing with multiple stakeholders at varied levels of the organisation – subject matter experts, functional leads, departmental heads.
  • Business success with Agile approaches, e.g Kanban, Portfolio Walls, MVP, fast feedback 
  • Excellent ability to write and present project proposals and reports backed with analysed and visualised data
  • Driven, self-starter without requiring close supervision, collaborative, comfortable adapting to change and learning quickly in a dynamic organisation.

We’re also interested in…

  • Hands-on, “roll up your sleeves” mindset, with a strong personality and ability to be a driver and change agent in an organisation
  • Exposure to any of the following technologies
    • ZenDesk / ServiceNow / Workday / Looker
    • Enterprise End User Computing including Jamf/InTune
    • AWS
    • Google Workspace (G Suite) / Atlassian tools / Git
    • Networking 
    • Robotic Process Automation


  • IT Service Management knowledge
  • Relevant higher education and professional certifications 


Workplace & Diversity


At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.


We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

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