Payroll Assistant, APAC

Deliveroo's Payroll team is looking for an APAC Payroll Specialist. This position requires good technical payroll ability and knowledge of local pay regulations across the region, strong analytical skills, flexibility in working style and the desire to drive improvements and continuously simplify processes.  This is a fast moving and often ambiguous working environment. This person will report directly to the Global Payroll Manager (HQ) and will partner closely with the APAC Payroll Lead.


Day-to-day Operations

  • Drive the preparation of individual country payroll inputs collating various internal sources of information
  • Partner closely with the People Operations team and the APAC Payroll Lead to ensure all inputs for contractual changes and any variable input are confirmed and included within agreed upon KPIs
  • Ensure all starters and leavers are compliant with local tax regulations and the timely necessary filings are made with local tax authorities
  • Support with benefits in kind (BIK) administration and its implications on both the employee and employer
  • Respect the payroll calendar and manage key deadlines for all APAC countries 
  • Direct payroll and related operations for the APAC region in an outsourced environment. Work with regional payroll operations, including vendor management, contract and SLA review, outsourcing governance, day-to-day service delivery and issue resolution.
  • Address employee payroll related queries and proactive communication of changing local and social insurance regulations
  • Provide support and handle escalations in a timely manner, managing internal and external stakeholders effectively in the process
  • Perform month to month analysis on Employment Cost
  • Perform control checks for audit / Headcount report and timely completion of information for ongoing Internal and External audits (periodic and year end tasks)


  • Work closely with key internal stakeholders including General Managers, People Team, Finance and Ops to ensure the teams are compliant and aware of the changes in local country specific regulations
  • Vendor Management: Partner closely with vendors on local regulations around payroll, options, taxes and social insurance
  • Partner collaboratively with The People Team and the wider finance team on monthly payroll
  • Working with Legal, Tax and Finance to create payroll compliance framework and day-to-day process for new markets as we expand

Process Improvement

  • Improve processes and drive requirements for additional improvements to eliminate manual processes which might also involve partnering with other regions across Deliveroo 
  • Partner on specific projects for process improvements
  • Work with the team in evolving SLAs, escalation standards, and guidelines.

Required Person

  • 3+ years of experience in APAC Payroll, experience in ME countries is also desirable
  • Extensive APAC Payroll experience and a strong understanding and working knowledge of taxation and legislation surrounding APAC payroll
  • Ability to collaborate effectively across the business, in an international environment
  • Demonstrated ability to work professionally and discreetly with extremely confidential information
  • Excellent research, analytical and problem solving abilities
  • Strong data and analysis skills 
  • Strong people skills, self-motivated with the ability to work both independently and in a team environment
  • Experience in  developing solutions in complex, less structured environments which move fast
  • Comfortable with ambiguity
  • Excellent eye for detail
  • Have a passion for food
  • Flexibility to travel and work across multiple time zones in order to provide the right level of support to applicable markets at the right time
  • Strong excel skills 

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