Food and Licensing, Regulatory Manager

Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our Grocery, Editions, Signature & Plus businesses.  

We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission.  We are investing and building out teams to help us launch new innovative products.  It's an exciting time to join and while we have made great progress, we are just getting started!

The role

As a Food and Licensing Regulatory Manager, you’ll be supporting our growth for our Editions vertical. 

You will be accountable for overseeing and maintaining a framework to ensure compliance with applicable food and licensing regulations and partnering with the business to effectively manage  risks associated with meeting Deliveroo’s strategic goals.

What you’ll be doing

  • Advising on a wide range of UK and international regulatory topics in respect of food safety & licensing;
  • Ensuring compliance with legal requirements;
  • Developing a clear understanding within the business of  food safety and quality standards and providing the business with the tools, guidance and oversight needed to adhere to those standards;
  • Completing food safety audits at some sites;
  • Taking a leading role in handling food safety enquiries or investigations, and supporting the business in respect of any product recall events; 
  • Working with regulatory agencies for site inspections;
  • Working with Legal and Operations teams on the food safety and licensing asks for each new site launch and delivering these in line with launch timelines, escalating where there is any risk these will not be met.

Experience Required:

  • Proven experience creating sustainable and robust compliance processes;
  • Proven ability to promote food safety compliance across a large business by using data to identify compliance trends and to update policies/procedures to close operational food safety gaps;
  • Proven experience interacting with regulators;
  • Detailed knowledge of UK and EU food regulatory framework;
  • Knowledge of food regulatory frameworks in Deliveroo’s markets outside of the EU is a plus;
  • Knowledge of alcohol licensing frameworks in the UK and Deliveroo’s international markets is a plus; 
  • Strong verbal and written communication skills;
  • Experience leveraging technology to bring about process improvements;
  • Demonstrated collaborative skills and ability to work well within a team, including adherence to core values and innovative corporate culture;
  • Self-motivated with critical attention to detail, deadlines and reporting.

 

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