Head of Marketing Procurement

Why Deliveroo? 

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right?  But behind the scenes is the real story.  This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 8years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 8 years and we operate in 12 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide. 

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it. 

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.

And we’re just getting started

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.

We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us. 

The Role

This is a brand new role working within the new and developing Procurement organisation of Deliveroo that also  offers a rare opportunity to be a part of one of the fastest growing tech start-ups at a very exciting stage.

The right candidate will be able to build Marketing Procurement with a responsibility for working closely with Marketing colleagues to manage a high profile external spend of over £100m per annum that is critical to our success and growth plans.  We will be looking for the  individual to bring expertise in the Marketing supply base, shape the category,  create appropriate relationships with key suppliers and ‘Business Partner’ within Deliveroo.  

What you would be doing 

This is a Global role, operating from HQ, which would involve leading the Marketing Procurement category.   Responsibilities will include :

  • Leading Marketing Procurement in driving cost, quality, supply and sustainability improvements through tactical and strategic sourcing activities, including supplier relationship management, vendor consolidation and purchase compliance across the group
  • Be part of developing , implementing and then advocating the procurement strategy for the Group 
  • Driving continuous improvement, best value and quality partnerships with suppliers, contributing to spend targets and KPIs. 
  • Manage a small team of Procurement professionals.
  • Working collaboratively with the Finance and Legal teams to ensure compliance within the Marketing areas.
  • Oversee the development of key, strategic relationships and our most valuable negotiations with Marketing suppliers 
  • Influencing and building relationships across Marketing and through this becoming a trusted advisor and ‘critical friend’ to the Marketing exec and senior management. 

What do you need to bring to the table?

  • A minimum of 10 years of procurement experience, which includes at least three years of building and managing teams
  • Can demonstrate successful results in managing Marketing procurement activity including sourcing, supplier management and building value driving category plans.
  • Experienced at working in (or with) fast-paced start-ups, with some global procurement exposure
  • Proven negotiation ability and be able to lean on this both externally and internally  to find creative solutions to driving value with also building quality partnerships
  • Flexible, adaptable and comfortable working with ambiguity
  • Have excellent communication skills
  • Extremely strong relationship building both with key suppliers and stakeholders 
  • Be willing to “get your hands dirty” 
  • Be able to manage risk and prioritise appropriately
  •  Degree or equivalent qualified.
  • MCIPS Qualification is desirable, but not essential

Life at Deliveroo

We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous. 

Benefits and Diversity 

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around

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