Delivery-only kitchens have never been higher profile, or more valuable for improving service and selection for customers. And the future is even more exciting: bigger brands are joining us, we are expanding locations and markets, and finding new ways to add value and reshape the food delivery landscape.
Deliveroo Editions were the world’s first delivery-only kitchens, and we are still the market leaders in helping our restaurant partners succeed.
You will coordinate, track & accurately report multiple cross functional activities across our expansion portfolio of projects to ensure launch success for our most complex new editions sites. You will be close to the detail across numerous projects, being the conduit between disciplines and markets and ensuring timelines are streamlined and maintained.
What you’ll be doing
Detailed Planning: Detailed plans drive detailed execution and we need someone who knows how to ask the right questions, connect with the right people, be proactive and curious, and put all of that context into a plan that will enable our execution teams to be effective. This includes developing core project objectives, identifying cross-functional stakeholders, managing project kick-offs and planning meetings, developing detailed project plans with milestones, dates, and owners, and aligning all necessary teams on the delivery plan.
End-to-End Coordination: Our projects span multiple phases and transitions between teams, including strategic alignment, business case development, property sourcing and negotiation, design & construction, operational design, commercial planning, and launch. The project manager will be responsible for collaborating with all necessary teams to ensure each component of the project is appropriately phased and connected, identifying risks and developing plans to mitigate.
Stakeholder Management: Engaging and influencing people is one of the core drivers of successful project implementation. At Deliveroo, our projects span multiple teams and multiple time zones. This requires careful coordination, flexibility, an ability to influence action without having authority, and exceptional communication skills.
Process Optimization: We strive to continually assess our own performance and look for opportunities to do things better, faster, and with higher quality output. The programme manager is responsible for isolating lessons learned and driving improvement of our internal process, documents, and tools to enable our teams to execute in-line with our targets.
The role requires excellent project management skills with a strong track-record of hitting and exceeding business targets/deadlines, we are looking for someone with:
- 5+ years of complex programme management experience
- Experience leading cross-functional initiatives
- Ability to influence without authority
- Proactive mindset
- Exceptional stakeholder management / relationship skills
- Experience managing project budgets
- Ability to run multiple projects simultaneously
- Exceptional attention to detail
- Excellent organization and communication skills
- Able to balance process rigidity with scrappiness
Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We’re a technology driven company at the forefront of the most rapidly expanding industry in the world, so come and join us for the ride.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.