We are looking for a Commercial Manager to join our UKI Chinese Category team. Reporting to the Chinese Category Lead, this is an exciting opportunity to drive the growth of Chinese restaurants across UKI. The role will be commercially focused and require cross-functional collaboration with teams across the Deliveroo business (e.g. Restaurant Support, Sales, Marketing) to ensure the Chinese Category is performing to its best. 

You will work with hundreds of the highest performing Chinese restaurants around, build relationships with them, seek to understand their businesses, and use your analytical skills to drive growth and profitability. For the right candidate, this position has a strong opportunity for progression and will jump-start a successful career within the tech space. 

Requirements

As part of a newly formed team, you’ll have a chance to shape the account management execution for the UKI Chinese category of this multi-billion-dollar company. The right candidate will be hungry, ambitious and motivated to work within a fast-moving environment. The role requires a strategic mindset, strong commercial acumen and a desire to work closely with restaurants.

As a guide, the ideal person will possess the following (remember - this is just a guide):

  • Fluent speaker and writer in Mandarin (and Cantonese would be a bonus!) 

  • 2+ years professional experience

  • Strong relationship-building skills

  • Strong project and time-management skills

  • Comfortable looking at and acting on data 

  • Ability to take ownership and work within demanding targets

  • An interest in all things food and restaurants 

  • Experience in account management is a plus

  • Experience in F&B industry is a plus

Some of the personal qualities we will look for:

  • Perseverance and grit: you’re a hustler and you’re not afraid 

  • Competitiveness: you’ll be working within a highly efficient team who like to win (as individuals and together)

  • Curiosity: you’re a lifelong learner who is always striving to be outside of your comfort zone and test new ideas 

  • Top-notch people skills: you have bags of emotional intelligence which can be used to win round even the toughest of accounts 

Remember, this is just a guide - if you see something you can’t tick off... good, you can learn here! 

Life at Deliveroo

We are a small team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

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