The Role 

Reporting to the Credit Control Manager your responsibilities will include:

  • Chasing debt on accounts across all Deliveroo markets.
  • Utilise Credit Control tools including direct telephone calls, email correspondence, reminder letters and statements
  • Liaising with the wider finance team, Sales and Account managers to ensure timely customer query resolution and facilitate collection of overdue debts
  • Secure client remittance advice to ensure correct cash allocation on debtor accounts
  • Timely and accurately allocate cash to customer invoices
  • Reconciling complex customer accounts
  • Ad-hoc duties as required


You will possess

  • Good written and verbal communication skills
  • Strong work ethic with a positive attitude
  • Strong organisational and time management skills
  • Adaptable, able to adjust quickly to changes in processes/ways of working
  • Good understanding of Credit Control, having held a Credit Control position previously with minimum 2 years' experience


Highly advantageous

  • Previous exposure to NetSuite
  • Excel skills at intermediate level
  • Proficent in French and/or Italian

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