Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.

And we’re just getting started

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

Deliveroo has experienced tremendous growth in the past year. Our current Rider fleet is growing fast, very fast and we need an excellent proposition for them to join our Rider Community.

The role

As a Rider Partnerships manager you will look for interesting partnerships for riders. 

Next to looking for new partners, you will also follow up on the partnership performance, maintaining a good relationship (account management), promote the deals to the rider fleet and support additional projects in the Rider Engagement Team.

Via perks and partnerships we can distinguish ourselves from our main competitors!

You are part of the Rider Engagement Team and will report to the Rider Engagement Manager.

Responsibilities:

  • Identify, plan, negotiate and execute all rider partnerships end-to-end in Belgium, including sourcing new national & local, strategic & tactical partnerships
  • Use rider insights, research and other data driven strategies to develop a sound understanding of the rider fleet in Belgium, and mix with gut instinct, to identify and proactively approach partners who can add value to the market’s rider proposition
  • Optimise existing partnership relationships, including relationship building, innovating on tried-and-tested methods and analysing results to ensure what we’re delivering is truly exclusive and best-in-market
  • Devise strategies to drive adoption of partnerships to deliver results against rider redemptions, savings, lifecyle and behaviour targets. You’ll ensure your partnerships are measurable and in-line with the reporting process for global partnerships – including metrics, dashboards, benchmarking etc.
  • Collaborate closely with other members of the Rider Engagement team and in the Global Partnerships Team, identifying efficiencies and ensuring any market-specific trends or challenges in Belgium are solved for through local relationships or central influence

Requirements

  • 2 - 3 years of experience in partnerships management, sales or account management
  • Fluent in Dutch and English - French is a big plus (you will be responsible for partnerships in whole Belgium)
  • Willingness to travel around in Belgium
  • Strong negotiator and executor. You’ll need to onboard partners, find optimal partnership structures and get deals done; you’re managing the end-to-end process and can’t be afraid to get your hands dirty
    Exceptional organisation. You'll need to be skilled at planning, organising, prioritising and executing simultaneous projects and activities at once.
  • Being able to analyse data en take decisions based upon these data
  • Superb attention to detail. As a global team, we are really leading the charge on best practice, on-time and efficient measurement/reporting on partnership activity is crucial
  • You’ve got to have a self-starter attitude and be comfortable with constant change, and being managed remotely. You enjoy taking bold bets, working in a fast-paced environment and challenging the status quo if it means progress

 Benefits

  • A full-time job with a permanent contract
  • A competitive salary
  • Poppy account for professional use
  • Dynamic working environment in a fast growing company
  • Plenty of growth opportunities
  • A super cool and dedicated team
  • Office lunches on Fridays
  • More than enough free food from Deliveroo

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Diversity

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.

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