Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 80,000 best-loved restaurants and takeaways, as well as 60,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with over 2,500 employees in offices around the globe.

Deliveroo operates in over 500 towns and cities across 13 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, Spain, Taiwan, United Arab Emirates, Kuwait and the United Kingdom.

The Role

The primary role of the Key Account Manager is to liaise between Deliveroo and our biggest restaurant partners.

Your role will include:

  • Developing and managing long term strategic partnerships with key national restaurant brands
  • Ensuring delivery of tailored partner specific projects to fulfill agreed goals from inception to implementation
  • Monitoring and analysing performance of partner specific KPIs, preparing and presenting partner performance review meetings with senior stakeholders
  • Increase revenue from existing accounts by consulting on best practice and developing partner strategies
  • Working cross functionally within the business to optimise partnerships, leading all aspects internally and externally

Requirements

The ideal candidate is friendly, loves restaurants and is highly methodical with a strong sense of the commercial side of a business.

  • Account management experience
  • Knowledge of the restaurant industry is a plus
  • Degree or equivalent academic qualifications
  • Excellent attention to detail and organisation

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.

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