Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 14 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

 

The Role

Deliveroo’s business development managers, sales development representatives, account managers, and partner services functions collectively make up our commercial team. From signing and on-boarding, to incubation, to restaurant support, to relationship management and consultancy, we strive to not just be the best-in-class food delivery partner to restaurants, but also a true strategic partner that can add value in so many other ways. The primary role of the Commercial Strategy Manager is to design commercial strategy and implement key projects and processes within the commercial team using a data-driven approach.

 

Responsibilities

  • Use data analysis to deep-dive into the commercial team’s performance

  • Create, roll out & take ownership of processes and tools to improve internal efficiency

  • Collaborate with the local operations, marketing and customer service teams to drive project initiatives

  • Perform ROI analysis on project initiatives to understand effectiveness on growth and profitability

  • Work closely with the commercial team to drive the best commercial strategy for restaurant partners

  • Perform competitor intel tracking, monitoring, and reporting

 

Requirements

  • Between two to four years work experience preferably in a consulting, corporate finance and/or strategy role

  • Highly analytical - able to digest large amounts of data and distill into concise and actionable insights, and communicate results effectively

  • Willing to roll up his/her sleeve and be involved in front-line project implementation and the day-to-day grind of the job

  • Passionate about using numbers to drive strategy, preferably with a proven track record in project management

  • Commercially minded, always thinking about growth, profitability, and competition

  • Hard working, proactive, self motivated, and result-driven individual who is able to work in a fast paced environment to meet tight deadlines

  • A team player, able to work across teams and functions across the business

 

Life at Deliveroo 

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

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