Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 14 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.

And we’re just getting started

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.

We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

The Transformation Lead reports to the Financial Director. This is a brand new role that offers the opportunity to be a part of one of the fastest growing tech start-ups in recent years and to develop the role with the growing needs of the company. Following the phenomenal growth of the company, and with future growth in the mind, the finance team is undergoing a whole-scale transformation of its key finance systems and processes. As such, we are looking for a transformation lead to be responsible for the key transformation workstreams, which include a Purchase to Pay transformation and a transformation of the financial close process.

The successful candidate will be responsible for planning and resourcing combined finance and finance systems projects, ensuring that there is buy-in from the wider business, training programmes are delivered and rolled out across the business, external suppliers are selected and managed, timelines and deliverables are adhered to, and projects are delivered on time.

  • Be experienced in working in a fast paced, start up / entrepreneurial environment;
  • Have taken a company from small scale, start up processes, to “Big corporate” level processes;
  • Have considerable systems transformation experience, and a working knowledge of netsuite plus the wider landscape of finance tools;
  • Skilled in process design and redevelopment;
  • Minimum of 5 years experience in finance transformation projects, with other relevant, progressive experience in finance or systems prior to this;
  • Be able to work alongside all areas of the business, and communicate complex systems and processes easily;
  • Be a self starter;
  • Able to deliver results in the face of shifting organisational priorities;
  • Be flexible and adaptable, and able to set firm priorities even in the face of ambiguity; and have good communication skills.


  • Minimum 5 years experience
  • Extensive knowledge of operational processes, systems and internal controls
  • Experience leading projects and teams to deliver process streamlining, standardisation and automation to achieve efficiencies
  • Proven track record of achieving successful business adoption when delivering change

The finance team is a dynamic team working on a range of projects at any one time. The team reflects the entrepreneurial spirit of the business and works to partner with all areas and geographical regions to ensure we build a best practice finance team amid extensive business growth. We need someone who can be flexible, a self-starter, and able to get on with people at all levels and across a range of departments in the business.

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.

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