Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.

And we’re just getting started

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.

We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

 

Responsibilities

The Restaurant Partnerships team develops partnerships with service and product suppliers, using our scale to drive added value to our restaurants. The goal is to enable restaurants to save money, free up capacity to focus on making great food, optimise in house efficiencies and improve customer experience. As the International Restaurant Partnerships Manager you will report into the Head of Global Restaurant Partnerships and be responsible for developing the Restaurant Partnerships function outside of the UK. You will be targeted on the success of the launch and ongoing management of Restaurant Partnerships internationally. The Restaurant Partnerships platform is: www.restaurantperks.deliveroo.com

  • Execute on the Restaurant Partnerships international expansion strategy, drive launch timelines and structure, proactively developing a dynamic approach market by market.
  • Analysis of macro and micro environment in each market, identifying opportunities and challenges, key sectors and major businesses, and refining the launch strategy in line with findings.
  • Develop and maintain relationships with local market leads, responsible for daily coordination, high quality onboarding and ongoing performance management, working in line with global practice.
  • Ongoing support with new partnerships, negotiations, pipeline development and optimising live partnerships, ensuring partnerships are highly competitive and best in market on price and service.
  • Drive global partnership business development, identifying major multi-market B2B partnership opportunities, developing proposals and managing negotiations.
  • Work closely with central and local internal stakeholders across the business.

Requirements

For this role you need to be tenacious, sophisticated and have the following skill set. Above all, being commercial, strategic and meticulously organised.

  • Strategic thinker, manager and communicator:
    • Strong analytical and meticulous organisational skills with an ability to simultaneously plan, prioritise and execute. You can prioritise high impact activities and keep complex projects moving forward across markets.
    • Excellent interpersonal, communication, teamwork, presentation and project management skills.
    • You will need to manage relationships with global commercial leads and central teams, ensuring any market-specific trends or challenges are reflected in the global Restaurant Partnership strategy.
    • Experience managing a team and driving top results. Ability to give feedback, encourage team collaboration and delegate will be crucial to success in this role.
  • Experienced commercial professional:
    • Experience in a strategic partnerships or B2B commercial role. Corporate business development or consulting role a plus, with tech or food industry experience preferred.
    • Sharp instincts for the right opportunities. You will need to know how to navigate through the noise to find and select partners that are strategically and commercially valuable in the long term for both the partnerships team and business as a whole.
    • Strong negotiator and executor.
  • Energetic executor, motivated and process driven:
    • Exhibit ability to self-motivate;
    • Results-driven.
  • Innovative and creative
    • Question the status quo, design new opportunities and build internal and external excitement for a project.
  • Experience in the restaurant and/or tech industry is a bonus.
  • Multilingual is a bonus.

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.

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