ABOUT DELIVEROO
Changing the way the world thinks about food delivery is what we’re all about. That’s why we love bringing amazing restaurant food to people like you – whether it’s juicy burgers, fiery curries or fresh poké bowls.

It’s been been a whirlwind of a journey since our launch in 2013 – we’re now in 12 countries and over 200 cities, with stylish headquarters based in the heart of London.

As a food obsessed, friendly bunch, we enjoy brainstorming ideas to solve business challenges – and we’re not afraid of making great ones happen fast.

 

THE ROLE
Restaurants rely on the equipment we provide to receive and monitor orders. If anything goes wrong we need to support them with a fix to get them back up and running in double quick time. The Maintenance and Repair team liaise with restaurants having equipment issues. They troubleshoot problems, find fixes, and minimise any downtime. It's a crucial role, that requires problem solving, technical know how, and excellent communication skills.

 

REQUIREMENTS
The right candidate will be ambitious and motivated to work within a fast moving environment. As a guide, the ideal person will possess the following:

(Remember, this is just a guide, and if you see something you can’t tick off… good, you can learn here)

Extremely organised, ability to take ownership and work within demanding targets
Good written and verbal communicator - clear and confident over the phone and through email
Equally comfortable following established processes, using templates, and problem solving issues
Ability to understand technical issues and/or experience working with phones or tablets would be a plus
Emotional intelligence and empathy
Get up and go attitude


BENEFITS
Free food and LOTS of it
Access to Deliveroo Plus (no delivery fee on all orders)
Subsidised gym membership
An extremely fun team to work alongside!
Abundance of great online learning courses delivered by global universities

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