ABOUT DELIVEROO

Changing the way the world thinks about food delivery is what we’re all about. That’s why we love bringing amazing restaurant food to people like you – whether it’s juicy burgers, fiery curries or fresh poké bowls. It’s been a whirlwind of a journey since our launch in 2013 – we’re now in 13 countries and over 200 cities.

As a food obsessed, friendly bunch, we enjoy brainstorming ideas to solve business challenges – and we’re not afraid of making great ones happen fast.
 


THE ROLE

We’re here to give our riders an unparalleled experience. There are more than 7.000 Deliveroo riders in Italy and as we continue to grow we rely more and more on our content to connect with them.

That’s why we need a content-savvy communicator to help us engage with riders to keep them informed and inspired.

You’ll plan and manage the flow of content through our digital channels - our rider website, newsletters and social channels - everything from helping keep riders updated with important operational changes, to showing off our fantastic rider events.
 

You will need to:

 

  • Write our weekly email newsletter

  • Keep our rider website up to date

  • Plan and execute rider communications

  • Create quality content for our rider community site, including generating photo and video content

  • Manage our rider CRM campaigns

 

You will be based in our office in Milan and part of the Operations team, reporting to the Head of Rider Engagement.

 

Please note that this a full time fixed term vacancy

 

REQUIREMENTS

The ideal candidate is a natural-born communicator and understands her/his audience, with a razor-sharp eye for detail.

 

  • A self-starter attitude that’s comfortable with constant change, full of great ideas and able to get stuff done autonomously

  • 1-2 years experience in content and comms creation with content management systems and email marketing platforms

  • Italian native speaker and proficient in English

  • Proficient in Photoshop/Illustrator

  • A bit of HTML and social media management experience would be a plus

 

BENEFITS 

  • A young and dynamic work environment

  • Be part of one of the fastest growing startups around

  • Lots of food - we like our employees to test our service :)

  • Access to Deliveroo Plus (no delivery fee on all orders)

 

Would you like to part of our young and passionate team? Apply now!

Deliveroo Team

Apply for this Job

* Required
(Optional)
Almost there! Review your information then click 'Submit Application' to apply.

File   X
File   X