Why Deliveroo?

When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour.  Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city.  Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.

We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.

We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.

And we’re just getting started

The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.

We are already a multi-billion dollar company that is more than doubling in size every year.  Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.

THE ROLE

We are looking for a Senior Policy Adviser to join our Communications and Policy team in our global HQ in London. The role will report to the Global Director of Policy and will cover all Deliveroo’s global markets across Europe, the Middle East, Asia and Australia.

The role will play a key part in determining how Deliveroo leads the tech sector on issues as diverse and varied as the future of work; the role of automation in decision-making; how to reduce packaging waste, the role of the industry in supporting healthy eating. We want someone who has a sharp understanding of the policy challenges faced by Deliveroo - as well as ambitious and creative ideas for how to solve them.

The Senior Policy Adviser will be responsible for leading the development of specific policy positions, which will entail setting strategic direction; gaining consensus and making recommendations to the Exec Team. As well as global policy issues, the Senior Policy Advisor will be expected to work closely with Corporate Affairs and legal colleagues in-country to help define market-specific policy positions as necessary.

The Senior Policy Adviser will also be expected to provide high quality and considered advice to all HQ teams on public policy matters that affect them, in order to guide the development of new products and services.

The role will include advocating on behalf of Deliveroo, as well as representing Deliveroo at external meetings with politicians, policy makers and opinion-formers.
 
In sum, this role spans a wide remit, requires exceptionally strong judgement and has the potential to have a significant impact at Deliveroo at an incredibly exciting time for the business.
 
Requirements
Essential ingredients for the right candidate for the Senior Policy Adviser role will be:
  • Experience solving complex, technical policy issues, with colleagues and external partners from a range of disciplines (e.g. legal, operational/technical, finance)
  • Exceptional people skills - you will need to bring people with you as you solve cross-functional, challenging problems.
  • An appetite for work. The hyper-fast pace of Deliveroo’s business and the development of its issues means this is a big job, and the right person will be comfortable working in a dynamic environment.
  • A keen understanding of European political systems and institutions, as well as politics and communications.
  • Willingness to travel.
  • Excellent, thoughtful judgement.  
  • An excitement which comes from being at the cutting edge of new developments in the global economy and working for a market leader which is expanding at record pace.
  • A good understanding of the policy and societal issues which Deliveroo may be involved in, and a desire to ‘shape the debate’ with Deliveroo’s work.
  • Fluent English, other European languages an advantage.

Life at Deliveroo

We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.

There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.

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