When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.
We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.
And we’re just getting started
The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.
We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.
Our business rests on data, and we use data to inform and evaluate our decisions on a constant basis. The high purchase rate and high repeat rate exhibited by our customers, combined with the wealth of information we can plumb, brings us the opportunity to optimise and refine to a fantastic degree.
We’re looking for a talented and experienced product analysts to join the Product team to help drive our activities.
-You’ll be a master in A/B and multivariate testing, a wizard in data analytics, a hands-on individual who has both strong technical skills (SQL, Python / R and data visualisation tools such as Looker/Tableau) and a business mindset. -You’ll be able to turn around bug quantification on a dime, and drive site optimisation efforts for conversion and retention to encourage customers to join, order, and repeat, again and again.
-A deep understanding of statistics. The role will include plenty of difference testing, experimental design, and modelling of our very extensive datasets
-Your insights will not stop at data and calculations but will bridge from numerical insight to business objectives, with a savviness and acumen which helps you sniff out the hidden gems.
In this role, you’ll be a core member of a product team, working directly with product managers, dedicated developers, QAs, user researchers and crack designers. You’ll work together to identify the most fruitful areas for improvement, execute against those, building, evaluating, understanding, and building some more.
You’ll work as fast as our business is growing, improving the experience of customers across the globe, and bringing a world of great food to everyone.
- Deep knowledge of Excel, SQL and another programming language (e.g R, Python)
- Experience with data visualisation
- The ability to go from concept to analysis to conclusion, to bring actionable insight to bear, and to convince others using a combination of data and compelling argument
- Extended experience running A/B and multivariate tests and the statistics behind how to run these type of tests
- The sort of personality who thrives in a fast-moving and quickly changing environment. You should jump for joy when people bring you new ideas or data, and love engaging people across the company at all levels with your enthusiasm for making positive change.
- BS degree (or higher) in Engineering, Computer Science, Physics or any other highly quantitative field.
- Experience in a fast-moving startup culture
- Experience with ETL and queries optimisation
- Understanding of machine learning techniques
- Experience with Git
This Data Scientist, Product Analytics role will be based at our head office in Cannon Street, London UK, and the closing date for applications is 31 January 2019. The salary for the role is competitive.
Life at Deliveroo
We are a growing team, with very large impact, seeking to answer some of the most interesting questions out there. We move fast, we’re always looking for new ideas and we’re very transparent about the decisions we make and why we make them.
There are so many questions we need to answer and plenty more we haven’t even encountered. How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? At Deliveroo these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. No solution is owned by a particular team, which means the scope for growth and personal impact is enormous.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
In 2018 we announced our decision to give every employee equity in the company. We did this because we wanted all of our employees, regardless of location, level or role to be owners and because we believe that this is the right thing to do. We believe this helps build a culture where everyone is committed and able to share in the company’s success.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-up’s around.