ABOUT DELIVEROO

 Changing the way the world thinks about food delivery is what we’re all about. That’s why we love bringing amazing restaurant food to people like you – whether it’s juicy burgers, fiery curries or fresh poké bowls.

It’s been been a whirlwind of a journey since our launch in 2013 – we’re now in 12 countries and over 200 cities, with stylish headquarters based in the heart of London.

As a food obsessed, friendly bunch, we enjoy brainstorming ideas to solve business challenges – and we’re not afraid of making great ones happen fast.

 

THE ROLE 

The role of Restaurant Services Strategy team is to define the suite of products and services that we need to build to enable our restaurant partners to increase their profitability.

This role will be responsible for developing a deep understanding of our partners needs, determining where we can have greatest impact and working with both the local teams and product team to deliver this. The role will require close collaboration with local markets, the restaurants product team and central policy team.

 

RESPONSIBILITIES

  • Develop a deep understanding of restaurant needs in each of our markets, working with the product team to develop methods to capture quantitative data, as well as aggregating qualitative feedback from local teams
  • Use knowledge of Account Management activity and challenges to build tools to drive performance of existing restaurants. Ensure these are applicable across the portfolio - from key accounts to RAMs
  • Build and execute on channel sales strategy for each new service as they are developed. Ensure that we are surfacing the appropriate opportunities to each partner, and work with Account Managers to ensure these opportunities are fully utilised
  • Be point of contact for local markets, helping them to understand what is happening in HQ and supporting with questions

 

REQUIREMENTS

  • Ability to influence multiple stakeholders internally as well as externally
  • In depth understanding of restaurant operations and challenges
  • Has the ability to build solutions and processes that scale; designs solutions for a multiple of the current size of the business

 

BENEFITS

  • Work at our new headquarters right by Cannon Street Station. The office has a prayer room, nap room, onsite gym, and a rooftop garden overlooking Tower Bridge. We hold firmwide meetings on our basketball court
  • Flexible working, including parent friendly working hours, flexible hours, working from home days - all made easy by our great use of tech including video conferencing, slack, workplace
  • Maternity/paternity leave and shared parental leave
  • An internationally diverse, sociable, dynamic team to work alongside
  • Conferences (attending and/or speaking) and learning resources
  • Company benefits including: discounted private healthcare and a pension plan with employer contributions, childcare voucher scheme, cycle to work scheme, charitable giving, subsidised gym membership, cycle parking)
  • Company wide tech talks with internal and external speakers, and a calendar of tech meetups hosted on the premises
  • Regular team off-sites
  • Access to Deliveroo Plus (no delivery fee on all orders)
  • Every Friday we order lunch for everyone from restaurants on the Deliveroo platform

 

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups around.

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