When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. It began with our founder Will, arriving in London over 5 years ago and finding it almost impossible to order great food, despite the wealth of incredible restaurants in the city. Fast forward 5 years and we operate in 13 countries with over 50,000 riders who deliver orders from 50,000 restaurants in over 200 cities worldwide.
We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore to a choice, and giving people the freedom to eat what they want, when they want, where they want it.
We work with riders, restaurants and consumers. We operate one of the most complex three sided marketplaces in the world and we do this in real time. Millions of customers and thousands of restaurants and riders rely on us to match them within milliseconds. The algorithms behind that marketplace are the secret sauce that allow us to deliver our orders in under 30 minutes.
And we’re just getting started
The scale of the opportunity ahead of us is immense. The global food market is valued at £7.7 trillion but only 1% of it is currently online. Contrast that with the digital disruption of countless other industries - from banking and travel to retail and communications - it’s clear that our journey in the food sector has only just begun.
We are already a multi-billion dollar company that is more than doubling in size every year. Deliveroo came top in the FT’s’ list of Europe’s fastest growing 1000 companies in 2018, and we were the first company ever to win Deloitte’s ‘UK Top 50’ two years in a row. Yet most of the extraordinary value this company will generate lies ahead of us.
The role will involve:
CONTENT: Working closely with the local consumer marketing team to curate innovative content that align with marketing goals and campaigns. Manage and execute a robust content calendar that is on point and relevant always. Owner of Deliveroo social media and blog including curation of content, videos and writing articles.
BRAND: Lead tone of voice across the business to ensure all content is on brand, and consistent in terms of style and quality
CRM: Create and optimise CRM efforts such as newsletter and push notifications to align marketing campaigns with brand tone and guidelines in mind
STAKEHOLDER MANAGEMENT: Working alongside account managers, marketing manager, graphic designer and restaurants to support marketing campaigns, partnerships and events. Recommend creative content strategies to support restaurant marketing efforts. Work with regional stakeholders for best content practices.
GROWTH: Continuously testing and improving how we execute content and campaigns
- Creative, with a keen eye for aesthetics
- Sharp, persuasive copywriting skills
- Proficient in Photoshop/Illustrator, video editing software
- Proven ability to successfully develop, and execute and own major multichannel marketing campaigns
- Independent, proactive and critical thinking skills.
- Social Media Guru, up to date with latest trends/events
- Master of written and verbal communication
- Good team player, organised and good attention to detail
- Experience in a high growth consumer oriented startup a plus
- 1-2 years experience
FREE FOOD & LOTS OF IT!
The rare opportunity to change the world such that everyone around you is using the product you have helped build. We're not just another social web app, we're moving real assets and reinventing the logistics of food delivery.
Work in a fun, exciting company culture with people who seriously enjoy what they are doing.
Being part of a team instigating the expansion of a global brand.
The opportunity to make an impact and grow with the business.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups around.