ABOUT DELIVEROO

Deliveroo is on a mission to transform the way the world thinks about food delivery. It’s not a chicken chow mein and a night on the sofa anymore, it’s your favourite local restaurant, it’s a dinner party, a date.

We’re five years in, and along the way our team have taken hundreds of ideas from brainstorms to global rollouts, like Deliveroo Editions bespoke kitchens designed to host a locally curated selection of restaurants. Editions are our solution to ensuring that our customers have access to the best of the food scene, no matter where they live.

And that’s just what we’re like at Deliveroo, no compromise allowed and lots of food inspired challenges to get your teeth into. Out of the box thinking is actively encouraged and we move quickly to make great ideas happen. We’re energetic, fast-paced and blow off steam with free for all Friday lunches.

It’s a formula that’s working too we’re bringing great food to customers in 12 countries and over 200 cities. 

 

RESPONSIBILITIES

As a member of our Partner Support team, you'll be dealing with inbound email queries from our thousands of restaurant partners, keeping all of them happy and satisfied. You'll be working to tight turnaround times, using your communication skills, empathy and problem solving abilities to navigate requests from restaurants across the country. 

You'll be working as part of a fun and friendly team, based in our central Manchester office. 

 

REQUIREMENTS

  • Good written English skills
  • Be equally comfortable following established processes, using templates, and problem solving issues 
  • Ability to take ownership and work within demanding targets
  • An interest in all things food and restaurants. Deliveroo is a company of people unapologetically passionate about what they do – if you’re not into food, you soon will be.
  • Top notch people skills – you have bags of emotional intelligence and empathy

 

BENEFITS

  • Free food and LOTS of it
  • Access to Deliveroo Plus (no delivery fee on all orders)
  • Subsidised gym membership
  • An extremely fun team to work alongside!
  • We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.

 

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start ups around.

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