Delasport is a leading iGaming software developer that delivers a one-stop-shop solution for sports betting, online casino, and player account management. Our platform is player-centric and focuses on personalization and cutting-edge technological innovations.
Since its founding in 2010, Delasport has won multiple international awards and has gained a proven track record of excellence, stability, and overall success. Yet, this only motivates us to reach higher and higher.
Currently, Delasport is proud to have over 400 experts in various IT and business fields and several offices: in Bulgaria (Sofia and Plovdiv), Ukraine and Malta.
REQUIREMENTS:
- Develop comprehensive documentation that meets organizational standards;
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content;
- Work with software developers, product managers, quality assurance engineers, and technical support engineers to develop technical documentation in English.
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success;
- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications;
- Evaluate current content and develop innovative approaches for improvement.
YOUR RESPONSIBILITIES:
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements;
- Create and update API and Integration documents for our services
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation;
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage;
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration;
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
OUR EXPECTATIONS:
- API tools / developers portal
- Proven ability to quickly learn and understand complex topics;
- Superior written and verbal communication skills, with a keen eye for detail;
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content;
- Fluent in English
GREAT ADVANTAGES:
- Technical or programming background
- Experience in online gaming / sports betting industry
- Fluent in more foreign languages
OUR REWARD TO YOU IS:
- Competitive salary package
- 20+ vacation days
- Travel allowance
- Food vouchers
- Birthday vouchers
- Newborn vouchers
- Health Insurance
- Multisport card
- Friday Happy hour filled with free drinks and snacks
- Courses and certifications budget
- Team-building activities
- Great office location
#LI-ONSITE
