At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so they can shape tomorrow’s healthcare industry. Our SaaS platform creates new paths to commercial success in the healthcare market, so companies can identify where to go next.
Our employees are kind, collaborative, energetic, approachable and driven. On top of that, we value the unique perspectives, backgrounds and voices of our employees. Why? Because their diverse experiences drive new ideas and help us build a better community.
For over 10 years, we’ve built a collaborative culture driven by employees who share a passion for improving the healthcare ecosystem, enjoy giving back to the local community and value diversity and inclusion.
One of the hallmarks of our culture is our commitment to community service. Through the DefinitiveCares program, employees can work with their choice of more than 40 charitable organizations, supporting causes from hunger and homelessness to healthcare, LGBTQ+ issues, racial justice, women’s initiatives and more. 2021 marked the sixth year that we had 100% employee participation in DefinitiveCares.
We also provide a range of opportunities for employees to connect with each other. Employees can join any of our employee run affinity groups supporting causes such as women’s empowerment, LGBTQ+, Black, indigenous and people of color (BIPOC), disabilities and working parents and potential for many more. Affinity groups often enable greater education companywide through training, events and speaker series.
We’re also a great place to work. For five years in a row, we’ve been recognized by the Boston Business Journal and the Boston Globe as a best place to work in Massachusetts. In 2022, Energage recognized us for Culture Excellence in Compensation & Benefits, Innovation, Great Leadership, Purpose & Value and Work-Life Flexibility!
Think you’d be a good addition to our team? Explore our available positions here. We’d love the chance to get to know you.
VP, Information Technology
Summary:
Interested in making an impact on our fast-growing SaaS company? We have a new opportunity for a VP, Information Technology, to drive our next level of growth and expansion. We are looking for a seasoned professional with experience in this role, preferably with a publicly traded SaaS company. The VP would be empowered to transform the organization to align with the expected growth trajectory of the company, supporting a world-class in-office and remote worker experience, a mature but growing security program, a migration from hybrid cloud to a multi-cloud native infrastructure, support for M&A diligence and integration, and management of corporate software.
The new VP, IT will assume overall leadership responsibilities for IT, in addition to working closely with the CTO and Product Engineering teams to focus on security, cloud strategy optimization, cloud cost management and budgeting, innovation and optimization opportunities, and driving cost-saving initiatives in facilities and corporate software. This role reports to the CTO and will operate out of our Greater Boston Corporate Headquarters located in Framingham, MA.
Responsibilities:
Lead all aspects of IT and guide the vision and strategy for systems and technology supporting the organization globally. These aspects include:
- Cloud and on prem infrastructure/networking/cost optimization management
- Cybersecurity
- SOX and SOC2 compliance
- In-office and remote worker experience across a global workforce, including desktop support, in-office A/V and telephony, patch management, process automation
- Corporate software management and cost optimization
- Collaboration with and support for Global Product Engineering
Drive transformational change through developing and aligning the IT strategy and service offerings to business objectives.
Work closely with decision makers cross-functionally to identify, recommend, develop, implement, and support cost-effective technology solutions with a strong sense of customer service.
Maintains ongoing knowledge of industry trends and emerging technologies and identify opportunities for scaling and innovation to ensure long term success and continued future growth.
The successful VP of IT candidate will have:
15+ years of relevant experience managing teams delivering infrastructure and systems for multiple locations and managing Cloud/SaaS solutions in both start-up and mature global corporate environments with more than 1,000 employees.
Experience setting strategic vision as it relates to information systems, cloud optimization and IT infrastructure, data security and planning for future growth.
5+ years in an IT leadership role facing off to C-Suite stakeholders and leading global teams.
Deep experience in cloud strategy and cloud cost optimization.
Demonstrated, progressively responsible, hands-on experience managing computer systems, security, network and systems administration, databases and data storage systems, and telecommunications systems.
Ability to lead cross functional, enterprise-wide programs and influence key stakeholders.
Proven experience with transformation and change management, especially in areas of scaling, optimization, and customer service orientation.
Proven leadership ability, with a track record of managing and developing high-performing, global IT teams.
Strong communication and negotiation skills, with experience influencing and collaborating with C-suite stakeholders and leading global teams.
Four year degree from an accredited institution in a technical field, or equivalent job experience
Why we love Definitive, and why you will too!
- Industry leading products
- Work hard, and have fun doing it
- Incredibly fast growth means limitless opportunity
- Flexible and dynamic culture
- Work alongside some of the most talented and dedicated teammates
- Definitive Cares, our community service group, gives all of us a chance to give back
- Competitive benefits package including great healthcare benefits and a 401(k) match
What our Employees are saying about us on Glassdoor:
“Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.”
-Business Development Manager
“Great team. Amazing growth. Employees are treated very well.”
-Research Analyst
“I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.”
-Profile Analyst
If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter.
If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request.
Definitive Hiring Philosophy
Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply!
Privacy
Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information
Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators with an @definitivehc.com email address. We will never request any money transfer or purchase of equipment with a promise of reimbursement. If you receive any suspicious communications, please reach out to careers@definfitivehc.com to confirm your status in the application process.
