ABOUT US:

Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in Naperville, IL, our team of nearly 600 work friends are spread across the United States and Canada, pushing the boundaries and getting **** done every day, together.

DI offers an inclusive environment that celebrates collaboration and thinking differently to solve the challenges our clients face. Our shared success continues to lead to rapid growth and positive change, which opens up opportunities to advance your career to the next level by working with passionate, creative people across skill sets. If you want to be challenged, learn every day, and work as a team with some of the best in the industry, we want to meet you. Apply today!

Dealer Inspire is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, and CreditIQ. Want to learn more? Check us out here!

About Us

Dealer Inspire is a website platform provider catering to progressive auto dealers. Our amazing office is located in Naperville, Illinois. We pride ourselves in having a fun, unconventional working environment and a great culture. While our team works extremely hard, we try to keep it a fun and creative work environment.

About The Position

The position of Content Support Developer is vital to the success of Dealer Inspire. This position is responsible for the maintenance requests submitted through Dealer Inspire Support of our clients’ sites, including pages, forms, menus, and more. The Content Support Developer has a detailed working knowledge of the DI Platform, including all available plugins and features. The Content Support Developer also is familiar with the Dealer Inspire Platform to know which plugins and features are available and best meet individual client’s needs.

Essential Responsibilities (including but not limited to):

  • Work in the support ticket queue to ensure all tickets are handled efficiently, giving attention to High Priority tickets first; 
  • Follow up routinely on cases and provide timely responses;
  • Ability to recognize when cases may need to be escalated to Senior Content Support Developer;
  • Maintain, create & update forms using the Gravity Forms plugin and understand basic XML syntax notifications that interface with client’s CRM;
  • Utilize HTML, CSS & Bootstrap to create responsive, custom pages;
  • Work with our team of designers to create custom images to complete tasks, as needed;
  • Continued personal education in current and emerging technologies.

Required Skills:

  • Strong understanding of Wordpress - page templates, custom posts, and widgets;
  • Strong HTML/CSS skills including grid systems (Bootstrap 3 & 4);
  • Solid knowledge of ADF/XML Notifications;
  • Solid understanding of how the OEM Provider affects forms & requirements on DI sites;

 

 

 

#LI-SY #LI-REMOTE

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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CARS Voluntary Demographics
 
We're focused on creating career chemistry for our team, and that means building a culture where diversity is a priority. All CARS employees are encouraged to bring their whole, authentic self to work every day, including their talents, passions, and unique ideas. Across all our brands, we encourage our teams to stay open, and combine their different backgrounds, experiences, and worldviews to deliver better results.
 
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As set forth in Dealer Inspire’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

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