This is an opportunity to join the Datto RMM (Remote Monitoring and Management) development team as a Staff Software Engineer, purveyors of secure, scalable IT management solutions for the rest of us. Think millions of agents connecting laptops, servers, desktops, printers, routers, cloud services, hypervisors, virtual machines and sensors to thousands of globally distributed administrators via an elastic, resilient, scalable, true cloud infrastructure. Think big and make it happen. We're looking for people, yes multiple, with a passion for technology and how it can make ‘magic’ happen. The right candidates will have a track record of delivery that demonstrates a can-do approach to problem solving, an ability to achieve targets, and a genuine passion for creating cool products that look good and work better. We want people who will add something to the team – be that new ideas, experience, or just plain mojo. Smart people, people who get things done. Datto is not only a job but also a team of like-minded individuals that are doing stuff that makes a difference. A cultural fit will be very important.
As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Remote Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at www.datto.com
You are able to work remotely from home for this role as long as you are based in the UK.
A Look Inside the Job:
The Datto RMM team enhances and maintains the software powering the remote management and monitoring cloud service delivered from around the globe from the Amazon AWS platform. In a nutshell, RMM provides a central support desk with the tools to audit, manage, monitor and support the distributed devices of their customers. It achieves this by installing an agent onto Windows, MacOS, Linux, iOS and Android platforms which communicate in real time with our cloud service in AWS. It’s both agent based and agentless, if a device needs management we aim to support it.
We have such an exciting global team - the agent team (C#/F#) that deploys software to millions of devices on a monthly basis, the backend team (Java 8+/Spring Boot/AWS) responsible for building out a global platform to turn all that data into intelligent and proactive management insights and policies, and the frontend team (React) who build and support a UI that empowers a global customer base of MSP administrators to do more with less.
Being smart with an ability to get things done is key. This typically comes with years of experience but don’t let that stop you talking to us if you’re light on years but heavy on innovation - and you can demonstrate it.
You will work predominantly with backend services hooked together using REST, Pub/Sub, and Queuing.
Our production systems all run on Linux using Ubuntu on AWS, and we encourage Developers to get their hands dirty with troubleshooting, so prior Linux experience will be useful when a customer runs into problems with “The New Feature” you’ve been working on. Thankfully though, we’ve got a solid log aggregation setup using the Elastic Stack and harvest millions of metrics from all our running instances, presented through Grafana, so we rarely need to dig that deep to get the information we need.
Coordination and management wise we use the Atlassian Stack, including JIRA for issue tracking, Confluence for general documentation, BitBucket (Git) for source control and code reviews (Yes, we’ll expect you to review and be reviewed!), and Bamboo for CI.
As a Staff Software Engineer, you must be great at the following:
- Experience with cloud technologies, deploying stateless microservices in a containerised environment
- Java 8+, Spring Boot
- Building secure/scalable/resilient software
- Testing automation frameworks
- Experience of consuming REST API’s
- Being highly motivated and capable of functioning in a fast-paced, agile environment
Bonus skills and experience:
- Exposure to secure software development practices
- Knowledge of the .NET framework
- AWS managed services: DynamoDB, RDS, SQS, Kinesis, Lambda (MS Azure experience is also beneficial)
- Elasticsearch, you know, for search!
- Contribution to open-source software
- Work related blog or GitHub account details
At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:
- Private medical insurance
- Flexible paid time off policy
- Charity match program
- Education reimbursement
- And more!
By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data in accordance with our Recruiting Privacy Practices.
Datto is an equal opportunity employer.