Datto, the world’s leading provider of IT solutions delivered through managed service providers, is looking for a Product Manager to join a growing team. Datto is a creative company at its core and is an exciting and dynamic workplace. We're 100% focused on our managed service provider partners and believe that with the right technology, managed service providers can change how businesses around the world operate. Datto provides data protection, business continuity, networking, business management, and file backup and sync products that empower and protect the clients of our 14,000+ partners. We're headquartered in Norwalk, Connecticut and have 22 offices worldwide.

Datto Networking is the most MSP-Centric networking product line in the world, offering a full line of cloud-managed networking products delivered exclusively to small-to-medium-sized businesses through managed IT services providers (MSP’s). We develop innovative products and features based on our focused relationship with MSPs. The Product Manager, Datto Networking Routing, and Switching oversees the strategic product leadership and development for both edge routers and managed switch product lines.

You will report to the VP Product Networking.

A Look Inside the Job:

  • Establish and maintain the product roadmap for Datto edge router and managed switch platforms 
  • Own products or systems through the entire product lifecycle -- from the initial proposal, production, marketing, and sales, through product retirement 
  • Partner with customers and internal stakeholders to understand what functionality and features they need/want, and use that input to determine the feature roadmap 
  • Use product research input to create detailed business and technical requirements, working with engineering to design, develop, and bring concepts to market 
  • Establish success criteria for product usage and perform ongoing measurement and monitoring, using the input to inform roadmap and designs 
  • Keep stakeholders involved and informed throughout the planning, development, testing, and deployment lifecycle 
  • Communicate all product releases, additions, and updates with customers, partners, and internal stakeholders, sharing use cases and benefits of new functionality 
  • Build a long-term strategy for future edge router and managed switch products that aligns with our strategy 
  • Collaborate with product marketing and sales on go-to-market strategy and execution 
  • Manage stakeholder and customer escalations when needed
  • About You:
  • 5+ years of software product management experience 
  • 3+ years working with Networking technologies 
  • A track record managing a product throughout its lifecycle 
  • A solid Product Owner background, with experience working with a team of technical experts in an Agile environment 
  • A technical background with an understanding and/or hands-on experience in networking technologies, software development, and web technologies 
  • Great interpersonal skills 
  • Excellent analytical, collaboration, and written skills 

Bonus Points:

  • BA/BS in Computer Science or a related technical field or equivalent practical experience
  • CSPO® or A-CSPO® Certification 
  • Customer references - a line of business or IT leaders who can recommend your work from previous experience as your customer

At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

  • Comprehensive health-care benefits
  • Free lunch every Friday
  • Flexible paid time off policy
  • Free food, drinks, and fresh organic fruit
  • Fitness reimbursement
  • Charity match program
  • Transit subsidy in select cities
  • Education reimbursement
  • And more!

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data in accordance with our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

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