Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 9,000 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in our Cambridge, UK headquarters, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications.

For more information on our cutting-edge technology, visit darktrace.com.

The Solutions Engineer (SE) role is a dynamic and varied customer focused technical position. SE's provide technical and cyber defence expertise in pre-sale and post-sales accounts, working together with our Cyber Account Managers to ensure customer needs are met.

Darktrace is currently expanding its technical team to accommodate a rapidly growing customer base and accelerating revenue. We are looking for a senior hire who has experience working in pre/post sales roles ideally within tech markets. You'll be provided with extensive training and support as you further your existing skills in this role.

This role has the expectation of attending the London office a minimum of 2 times a week.

Responsibilities

  • Design & manage pre and post-sale Darktrace deployments along with sales counterpart 
  • Design and document success criteria and business case materials
  • Support responses to RFIs/RFPs
  • Design deployment plans and architectures for customers
  • Develop strong technical relationships with customers and partners
  • Establish yourself as a trusted adviser to prospects & customers, consulting on cyber security architecture & strategy
  • Stay up-to-date with industry trends and technologies in order to differentiate against competitors and establish opportunities to integrate
  • Expected ~20% travel requirement

Requirements

  • Experience in a software sales engineer or technical account manager role; experience in cybersecurity strongly preferred
  • Demonstrated success in selling, developing and implementing security operations and technology in large, complex enterprises in multiple industry verticals, across a wide range of technology platforms (Essential)
  • Strong knowledge of both on-premise and cloud networking (Essential)
  • Strong knowledge in the cyber security domain (Essential)
  • Confident, polished communicator (both written and verbal) with a proven ability to build lasting, critical business relationships (Essential)
  • Ability to use initiative and to adapt to fast-paced, challenging sales environment (Essential)
  • Strong analytical and problem-solving skills (Essential)
  • Self-motivated and goal-oriented  (Essential)
  • Team player with the ability to work independently (Essential)
  • Master’s Degree in Computer Science, Information Systems Management, or other related fields (Desirable)
  • Demonstration of innovative security, resilience to solve complex challenges (Desirable)
  • Experience and proficiency in public speaking and can hold own in senior-level presentations and discussions (Desirable)
  • Experience defining security, strategies, and assisting with driving aligned outcomes (Desirable)
  • Experience in a CIRT/SOC environment (Desirable)
  • Practical experience with threat actor tactics, techniques and procedures (TTPs) (Desirable)
  • Experience with threat hunting (Desirable)
  • Certification: Security+, CISSP, CEH, Pen Testing, Incident Response (Desirable)
  • Cloud Security qualification (Desirable)
  • Experience in Operational Technology environments (Desirable)
  • Fluency in additional European languages (Swedish, German, Dutch, French, Italian, Spanish, Portuguese, Finnish, Danish, Norwegian) (Desirable)

Please apply with your CV and a cover letter explaining the reason for application and the the role at Darktrace. 

Benefits we offer:

  • Competitive base salary
  • Discretionary bonus
  • BUPA family healthcare
  • Pension contribution
  • Life insurance
  • Other benefits include employee assistance programme, cycle to work scheme, matched charitable giving, employee assistance scheme, free fruit and regular social events.

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Darktrace is an equal opportunities employer and is committed to ensuring Darktrace is the best place for everyone, regardless of background, to build their career. We invite applicants to share their demographic background. This is an entirely voluntary aspect of the process and whether you choose to provide the data or not will have no bearing on your chances of success in the recruitment process and equally any demographic data that you do provide will have no bearing on your chances of success in the recruitment process. This information will not be available to hiring managers during the recruitment process.

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