A Dandelion Energy Consultant performs virtual consultations with qualified, prospective customers interested in utilizing geothermal for space heating/cooling, and is responsible for all aspects of the customer experience prior to project transfer to the Dandelion Operations Team. This includes site viability, economic benefits, ancillary benefits, system features, design explanations, incentives and credits, financing and payment options, accurate expectation- setting and any other topics related to the overall value proposition of switching to geothermal with Dandelion.   

He/she will provide exemplary customer service, actively work to supplement lead volume with referrals and networking efforts, and meet sales quotas of residential geothermal systems utilizing a customer-focused, consultative approach. As a primary representative of the company, a Dandelion Energy Consultant will be professional and knowledgeable with strong verbal and written communication skills. He/she will also work closely and productively with other departments (Marketing, Customer Care, Field Ops, Finance, etc) to ensure a successful customer journey.

**This role reports to the VP of Sales.

Primary Responsibilities:

  • Virtual, web-based sales of residential geothermal systems; demonstrating value and closing deals, while setting accurate and realistic expectations. 
  • Full cycle customer service, from consultation to design to financing to contract and ultimately relationship management and referral generation
  • Working together with teammates to continually refine and improve processes, and across departments to achieve company goals.

About You:

  • You have a minimum of two (2) years of consultative sales experience -- ideally in Energy, HVAC or a related industry -- with demonstrated success. Experience in virtual/web-based sales is preferred, but not required.
  • You’re a builder, a go-getter, a real self-starter-- you get stuff done.
  • You’re outgoing, warm, and feel confident chatting with new people.
  • You’re a fast learner who holds yourself to high expectations (and meets them).
  • You adhere to realistic timelines and are an expert at managing competing priorities.
  • You appreciate the importance of giving and receiving thoughtful feedback.
  • You’re excited about building a sustainable future through technology.

 

You’ll love working at Dandelion because:

We’re solving the world’s hardest problems. You’ll have the opportunity to pioneer renewable heating and cooling from the ground-up (literally). There’s no established playbook for fighting climate change, so your work will be messy, challenging, and build a better, cleaner world.

We’re good people. It sounds simple, and it is. We are passionate, vision-driven, low-ego, and treat one another with kindness and respect. We challenge ideas here, not people.

We hold each other accountable. We celebrate our wins and learn from our losses. We’re honest, realistic, and transparent across all areas of the business, every day.

*****************************************

Home geothermal technology was developed over half a century ago but has failed to reach widespread adoption despite being, on average, 48% more efficient than furnaces using gas, and 75% more efficient than furnaces using oil. While many HVAC companies sell geothermal heat pumps, they may only install a handful of custom systems each year, leaving them with little opportunity to develop or refine the specialized skill set required to enable peak system performance, let alone identify and manage inefficiencies at scale.

That’s where Dandelion comes in. Formerly incubated at Google’s X Lab, Dandelion is on a mission to make geothermal heating and cooling affordable for homeowners by creating a totally streamlined process from start to finish. We raised $23MM in 2019 from leading investors including GV (formerly Google Ventures) and Comcast Ventures, with participation from Lennar Corporation (NYSE: LEN and LENB), as well as prior investors NEA, Collaborative Fund, and Ground Up. Dandelion services are currently offered in New York and Connecticut, with further expansion plans on the horizon.

 

 

Apply for this Job

* Required

  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Dandelion Energy are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.