D2iQ is looking for a curious and driven Marketing Operations Manager to join the team. This is a critical cross-functional role that supports both Marketing and Sales. You will use data and systems to help make operations more effective and efficient in resolving business challenges.

Responsibilities include development and optimization of marketing technology, marketing program operations (webinars, website, online advertising, field marketing, ABM programs, content syndication, nurture programs, direct marketing), development and optimization of end-to-end program reporting and analytics with focus on pipeline and revenue.

Responsibilities 

  • Manage the full marketing technology stack across implementation, integration, administration, and metrics. 
    • Key technologies managed include: Marketo, Salesforce, DataFox, Outreach, Demandbase (Engagio), and TechTarget.
    • Own quality control and testing across all activities.
    • Onboard, enable, and increase adoption/usage of tech stack within the GTM team. 
  • Create, implement and manage prospect nurture programs.
  • ABM/Personas optimization. Consistently review and refine our Ideal Customer Profile at the account and individual level.
  • Lead/account scoring and routing management.
    • Ensure our lead scoring and account scoring models are airtight, up to date, and align with GTM team goals and expectations. 
    • Deliver accurate lead routing via LeanData.
  • Reporting and analytics:
    • Create data-driven analysis to determine marketing and sales funnel targets, KPIs and return on investment. 
    • Manage data clean-up and augmentation efforts to ensure accurate business metrics and campaign ROI effectiveness.
    • Support monthly and quarterly reporting cycles across all areas of marketing attribution throughout the full sales funnel.

Requirements

  • 5+ years experience in marketing operations.
  • Marketo power user: expertise with Marketo programming and smart campaigns is required
  • SFDC power user: expert in creating Salesforce campaigns, views, reports, and dashboards.
  • Experience launching/managing ABM programs.
  • Advanced Excel user.
  • Highly resourceful, self-motivated with a strong sense of ownership in areas of responsibility.
  • Curious about where the data may lead. Obsessed with the details. 
  • Skilled in organizing and prioritizing competing time demands.
  • Strong team player with a great attitude.
  • BA/BS or equivalent.

Bonus Points For

  • Marketo certification.
  • SFDC administrator certification.
  • Experience with Redash.
  • Experience with HTML/CSS editing.
  • SQL literacy.
  • Ever being referred to as a “wizard” at your job.

D2iQ’s Core Values

We are customer-driven

We are driven by the success of our customers and we deliver a top-notch partnership throughout their journeys. We believe if our customer wins, we win.

We are team always

We are dependable and effective in building positive relationships with our peers. We are relentlessly humble and demonstrate a high-level of respect in our interactions.

We are champions of change

We have a hunger to continuously learn and the courage to take intelligent risks. We’re pioneers, innovators, and change-makers to the core.

We are relentless

We raise the bar and execute flawlessly. We’re serious about ownership and effectively balance quality output with efficient speed.

About D2iQ

D2iQ is the leading provider of enterprise-grade cloud platforms that enable organizations to embrace open source and cloud native innovations while delivering smarter Day 2 operations. With unmatched experience driving some of the world's largest cloud deployments, D2iQ empowers organizations to better navigate and accelerate cloud native journeys with enterprise-grade technologies, training, professional services and support. Whether you are deploying your first Kubernetes workload, optimizing your business analytics with Spark or Jupyter, or looking to educate your developers on the benefits of cloud native, D2iQ has the expertise, services and technology to enable you on the journey. D2iQ is headquartered in San Francisco with additional offices in London and Hamburg, Germany. D2iQ investors include Andreessen Horowitz, Hewlett Packard Enterprise, Khosla Ventures, Microsoft, and T. Rowe Price Associates, Inc. Find us at https://d2iq.com/ 

Our Vision

Enabling organizations to change the world through open source innovation.

Our Mission

We maximize our customer's business value by relentlessly delivering deep expertise and unrivaled technology that utilizes automation to solve the toughest of cloud native challenges including state, scale and resiliency.

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D2iQ requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment.  As required by applicable law, D2iQ will consider requests for Reasonable Accommodations.

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D2iQ is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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