Cytokinetics is a late-stage, specialty cardiovascular biopharmaceutical company focused on discovering, developing and commercializing first-in-class muscle activators and next-in-class muscle inhibitors as potential treatments for debilitating diseases in which cardiac muscle performance is compromised. As a leader in muscle biology and the mechanics of muscle performance, the company is developing small molecule drug candidates specifically engineered to impact myocardial muscle function and contractility.
This role will report to the Vice President, US Sales and Operations. Critical to this role is the strategic direction for the creation of a commercial learning and development program by assessing organizational needs and aligning training strategies to commercial objectives with a near term emphasis on learning solutions for customer facing commercial teams. This individual will be responsible for the design, development, and implementation of comprehensive learning solutions to train a new commercial organization to be effective at launch and ensure appropriate ongoing learning curriculum for selling skills, disease, and product.
Responsibilities:
- Develop the Learning and Development strategy for the commercial organization
- Ensure alignment of learning and development solutions with short-term and long-term business objectives across the organization
- Stay abreast of the healthcare ecosystem, access, and marketplace trends to inform strategies and approaches
- Partner with Human Resources for on-boarding of commercial colleagues during this rapid growth phase
- Identify and build partnerships with vendors to develop new and ongoing training content. Manage RFP process, evaluate progress, and ensure measurable return for project outputs
- Integrate an understanding of the business objectives, strategies, and operational procedures of cross-functional partners into learning solutions
- Develop, launch, and execute the inaugural sales training curriculum in live and virtual channels
- Partner with the Marketing, Patient Services, and Global Value Access and Distribution (GVAD) teams to develop, launch, and execute the inaugural commercial training curriculum for the Sales, Patient Services, and GVAD field teams.
- Represent the commercial team as the lead for managing the commercial content in the Learning Management System in partnership with HR
- Build and deliver leadership development programs for first and second line field leaders
- Understand, apply, and remain current in adult learning principles and advanced facilitation skills to develop and execute the most effective learning programs
- Coach others on integrating clinical, product, and selling expertise into the design and execution of learning solutions to maximize development of capabilities to support critical selling strategies
- Encourage others to use innovative tools and technology to enhance the learning experience and assists others with adopting new technology solutions
- Hire, develop, coach, and retain a team of learning and development colleagues
- Navigate comfortably through ambiguous situations and work on a resolution
- Operate with integrity and comply with all Company policies and procedures
- Overnight travel of 25% may be required
- Position will be located in the Greater Philadelphia area (Radnor, PA)
Qualifications:
- Bachelor’s Degree, Master’s Degree a plus with 15+ years of experience
- Prior training experience is required and experience in both development and delivery of training in multiple learning platforms (workshop, virtual, e-learning, simulation, gamification) is preferred
- Experience in adult learning principles
- Experience in developing sales and other commercial field team training curriculum in the pharmaceutical industry for new product launches
- Experience in specialty sales and/or rare disease training preferred
- Experience developing and delivering leadership development programs for field teams
- Experience working with Learning Management Systems
- Experience leading and coaching a team of training/learning and development colleagues preferred
- Requires at least 12 years of industry and commercial field experience
- Field sales leadership experience preferred
- Excellent presentation and communication skills as evidenced by ability to develop presentations and communicating with business leaders and marketing audiences
- Commitment to effective collaboration with key company stakeholders including sales and marketing leadership
- Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively
- Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the biopharma industry
- Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel)
Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at Cytokinetics and believe you can add value to our team, we would love to hear from you.
Please review our General Data Protection Regulation (GDPR) policy PRIOR to applying.
Our passion is anchored in robust scientific thinking, grounded in integrity and critical thinking. We keep the patient front and center in all we do – all actions and decisions are in service of the patient and their caregivers. We champion integrity, ethics, doing the right thing, and being our best selves.
Please visit our website at: www.cytokinetics.com
Cytokinetics is an Equal Opportunity Employer
