Vice President Client Experience, Healthcare

New York

Current Global is a global communications agency and creative powerhouse.  Our footprint spans Asia, Europe, North and South America and has strength and depth across consumer, corporate, health and technology communications. Our dynamic team of brand marketing, public relations and digital veterans work with some of the world’s most iconic brands to develop highly strategic and creative campaigns, collaborating across our four talent communities: Client Experience, Insights, Content and Integrated Media.

The best ideas come from a diverse mix of minds, backgrounds and experiences, which is why we believe that diversity, equity and inclusion are mission critical to building strong teams, cultivating great leaders and creating an agency where everyone can do their best work. At Current Global, difference is valued, equality is a mandate, and inclusiveness is a reflex, not an initiative.

We offer exciting career opportunities for entrepreneurial leaders. Learn more at www.currentglobal.com

POSITION PROFILE
Current Global is looking for a Vice President – Client Experience in New York for its growing healthcare practice. The ideal candidate is passionate about making a difference in the lives of patients living with various diseases and conditions. They will have experience and/or knowledge that spans multiple therapeutic areas across the pharmaceutical, biotechnology and/or health technology fields.

The Vice President will have proven leadership and client service skills, and experience managing integrated communications campaigns. The candidate will be the day-to-day contact for clients, manage communications across a cross-functional agency team as well as client team, and support flawless execution in the most efficient and productive way. They will display personal ownership and accountability for client engagement, with the ability to cultivate and nurture long-term partnerships and client satisfaction. The successful candidate will have experience with consumer programs, never-ending curiosity, a desire to always do better, and the ability to inspire and connect with teams. They will be a hands-on team member who values people and culture. We are a company of doers even at the most senior level.

 

PRIMARY RESPONSIBILITIES

  • Drive development of solution-based program strategies and direct development of tactical plans
  • Maintain daily client contact, serving as a trusted resource and advisor
  • Facilitate cross-functional team integration (strategy, creative, integrated media specialists, etc.) to deliver on client plans
  • Act as effective, two-way translator between clients and teams, actively counseling development of work in the best interest of all parties
  • Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
  • Have ownership of client financials and profitability
  • Coordinate integration with other agency partners
  • Successfully navigate conflicts across internal stakeholders, clients and agency partners
  • Manage ongoing team resourcing/staffing to ensure successful delivery of work product
  • Actively participate in agency development and assist with new business

MINIMUM REQUIREMENTS

  • 9-12 years of relevant healthcare communications experience, ideally both agency and in-house
  • Significant experience providing thought leadership and counsel to senior management
  • Ability to translate client needs into workable plans/projects
  • Depth in stakeholder mapping and building programs to reach them in engaging ways
  • Experience building and leading high-performing teams; mentoring team members
  • Strong project management skills and attention to detail
  • Confident presenter and persuasive speaker
  • Financial acumen in the areas of budgeting, billing and staffing
  • Minimum: Bachelor's Degree

PREFERRED REQUIREMENTS

  • Strong decision-making skills
  • Ability to multi-task in a deadline-oriented environment
  • Collaborative team player
  • Exceptional judgment when working with clients, teams and vendors
  • Self-motivated, entrepreneurial and endlessly curious

Current Global is proud to be an Equal Opportunity/Affirmative Action employer. Current recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

#LI-JR1

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Apply for this Job

* Required
  
  
When autocomplete results are available use up and down arrows to review
+ Add Another Education
+ Add Another Employment


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Current Global are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.