Current Global is looking for a Senior Manager – Client Experience in New York with expertise in healthcare communications. The ideal candidate is passionate about healthcare and making a difference in the lives of patients living with various diseases and conditions. This Manager must be a strategic business partner, able to help pharmaceutical clients address business imperatives or issues with the right marketing solutions, translating their needs into project plans. S/he will be responsible for managing work from concept to execution, being a primary client contact, and mentoring junior talent. The ideal candidate must have strong project management, negotiation and persuasion skills, healthcare media knowledge, digital communications experience, and the ability to effectively build internal and external relationships.
Contribute to the development of tactical plans and integrated implementation activities
Own executional leadership of multiple client programs
Ensure deliverables align with program strategies, quality standards, timelines and budgets
Develop initial client communications, key messaging and related materials
Leverage earned media expertise; conduct media relations outreach
Manage client expectations by building strong relationships, confidence and trust
Proactively support and suggest improvements and new ideas to exceed client expectations by leveraging industry knowledge and experience
Facilitate cross-functional team integration
Support agency development and assist with new business
Achieve financial acumen in the areas of budgeting, billing and staffing
Contribute to the career growth of junior team members, serving as mentor and role model
5-6 years of experience, preferably with some agency experience
Strong decision-making and project management skills
Ability to translate client needs into workable plans/projects
Confident presenter and persuasive speaker
Self-motivated, entrepreneurial and endlessly curious
Minimum: Bachelor’s Degree
Current Global is proud to be an Equal Opportunity/Affirmative Action employer. Current Global recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.
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