Clear skin can be life-changing, but it's not easy to see a dermatologist. At Curology, we're revolutionizing dermatology by making effective skincare accessible to everyone. We provide prescription acne medications custom-formulated for each patient's skin and shipped directly to their door. We're part telemedicine startup, part skincare lab — and completely focused on helping hundreds of thousands of people get medical care previously available to only a tiny percentage of the population.

 

We are looking for a hands-on operations leader to be responsible for all aspects of our supply chain and in-house fulfillment operations, with the ultimate goal of providing an amazing patient experience. The Director / Sr. Director of Supply Chain and Fulfillment Operations will lead strategy and execution for these functions and will report to the SVP of Operations and Finance.

 

What you’ll do:

 

  • Set and deliver on functional strategy and budget; manage COGS for P&L
  • Implement and drive new supply chain processes across the value chain including vendor management, inventory management, procurement, logistics, and warehouse operations
  • Build, coach and develop team to ensure effective day-to-day execution. Actively manage career development and growth
  • Manage the growth and performance metrics of the team, with a focus on results and optimization
  • Develop and implement strategic solutions to improve efficiency, productivity, costs and the quality of our product and service to our patients
  • Explore automation, process elevations and implementation of new technology to scale the organization
  • Oversee staffing optimization, including proactively forecasting staffing needs ahead of our needs and intelligently allocating labor across teams by day
  • Establish reverse logistics processes and best practices
  • Oversee supply planning and inventory management to ensure accurate and efficient inventory levels
  • Optimize supply chain to support multiple products and warehouse locations
  • Implement new inventory management system
  • Collaborate with other teams (product / engineering, marketing, support, medical, finance, GMs) to deliver the best experience for our patients and support Curology’s business objectives

 

What we’re looking for:

 

  • Passion for Curology and what we do!
  • Bachelor's Degree
  • 8+ years of experience in hands-on operations and/or supply chain
  • Track record of building high functioning teams and a passion for flawless execution and continuous process improvement
  • Experience owning a budget and driving unit profitability
  • Strong negotiation acumen and relationship management skills
  • Experience with Kaizen/Lean/Six Sigma process improvement methodologies
  • Proficiency with WMS and ERP systems
  • Strong ability to extract insights from data, expert in Excel required and expert in SQL a plus
  • Strong sense of ownership and willingness to work side by side with the team
  • Excellent written and verbal communication skills
  • Creative problem-solving abilities
  • The ability to effectively influence and communicate cross-functionally
  • Comfort with and experience in constantly changing, fast paced environments
  • Experience in an eCommerce setting a plus
  • Willingness to travel up to 50% of the time

 

Why you’ll love working at Curology:

  • Amazing team culture and environment, leading to almost no turnover since the Company’s founding in 2014
  • Feel fulfilled contributing to a fast-growing organization that is revolutionizing access to acne medical care
  • Work in a collaborative, flexible, and fun environment
  • Competitive salary and equity for all full-time employees
  • Unlimited, flexible PTO for exempt employees
  • Comprehensive benefits: Medical, dental and vision insurance are covered 90%+ for employees; flexible spending account; 401k
  • Paid maternity and paternity leave
  • Free catered daily lunch and a kitchen stocked with delicious snacks, drinks, and coffee
  • Free subscription to Curology!
  • Company sponsored happy hours and outings

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