Clear skin can be life-changing, but it's not easy to see a dermatologist. At Curology, we provide prescription medications custom-formulated for each patient's skin and shipped directly to their door. We tailor the entire Curology experience specifically for patients with acne and anti-aging concerns, allowing us to provide incredibly personalized, effective and affordable care at scale.
Join us on the product team of this extremely fast-growing, data-driven company that’s dedicated to helping bring effective skincare to everyone. We’ve tripled our business over the last year and we aren’t planning to slow down anytime soon. We’re a tight-knit team in sunny Hayes Valley!
As a User Researcher at Curology -
You will create understanding and empathy around user needs, stated and unstated, for your entire product team including designers, product managers, and engineers. You will do so by conducting primary research, exploring the behaviors and motivations of our users through methods like surveys, usability testing, user interviews, and logs analysis.
Your research will help us create useful, usable, and delightful new products and features for people as well as continually innovating on our existing products. You’ll inspire change at all stages of product development by delivering compelling, written, in-person and visual presentations on your findings
Own and drive the team's overall user research strategy
Apply qualitative and quantitative user research methodologies to understand the user's stated and unstated needs and work with product and design team to create new experiences
Identify research opportunities based on analysis of current user knowledge, business goals, and market trends
Communicate research findings in a clear and compelling way
Bachelors (Preferably Master’s degree) in Human Centered Design, Human Factors, Human-Computer Interaction, Psychology or a related field (or equivalent experience)
Minimum of 2 years professional experience planning and conducting user research
Have an insatiable and demonstrated curiosity to answer the question “why?”
Experience in a wide variety of research methods (e.g. surveys, 1-1 interviews, focus groups, ethnography)
Fluent with usability practices and theory
Experience with quantitative data analysis such as survey analysis, A/B testing, and log data analysis