Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

About the Role

As the Solutions Engineering Director, you will play a pivotal role in establishing and scaling Culture Amp's global Solutions Engineering function. You will lead a team of high-impact sales engineers focused on accelerating time to value, mitigating churn, and driving competitive differentiation within the enterprise and larger mid-market segments. By bridging technical expertise with business value alignment, you will shape how our customers experience our platform, from pre-sales to implementation and ongoing success.

This is an opportunity to build a new team and function from the ground up, partnering closely with Sales, Customer Success, Product, and Marketing to deliver customer-centric solutions and drive measurable outcomes. Your contributions will directly impact customer retention, close rates, and lifetime value, all while helping Culture Amp maintain its leadership position in the competitive HR tech space.

Key Responsibilities

  1. Team Leadership and Development
    • Hire, onboard, and manage a team of Solutions Engineers with a mix of technical and consultative expertise.
    • Define clear roles and responsibilities, ensuring alignment with cross-functional partners (Sales, Product, and Customer Success).
    • Provide ongoing coaching and development opportunities to help team members excel in their roles.
  2. Customer-Centric Solutions Delivery
    • Partner with Sales to lead complex, tailored product demos and value discovery workshops for enterprise and mid-market prospects.
    • Act as a trusted advisor, aligning customer needs with Culture Amp’s solutions while demonstrating our competitive differentiation.
    • Collaborate with Customer Success to ensure a seamless transition from pre-sales to implementation, focusing on measurable outcomes and quick wins.
  3. Enablement and Scalability
    • Develop foundational assets, including discovery frameworks, onboarding plans, and playbooks for scalable and repeatable success.
    • Create vertical-specific value propositions, technical demonstrations, and customer success stories tailored to strategic markets.
    • Certify Account Executives on self-service demo capabilities for smaller accounts while maintaining a focus on complex enterprise engagements.
  4. Driving Metrics and Innovation
    • Establish and track KPIs such as time to value, customer retention rates, close rates, and customer lifetime value.
    • Leverage data-driven insights from customer engagements to inform opportunities for product improvement and innovation, creating a feedback loop with the Product team.
    • Partner with Product to influence roadmap by aligning customer feedback with strategic GTM priorities.
    • Lead pilot initiatives for strategic accounts and vertical-specific GTM campaigns, iterating on feedback to optimize results.
  5. Operational Excellence
    • Build and maintain a repository of technical documentation, best practices, and enablement materials.
    • Ensure proper solution scoping for implementation, aligning technical integrations to increase customer stickiness.
    • Partner with Revenue Operations to prioritize accounts, leveraging tools like 6Sense for strategic targeting.

Qualifications

  • 8+ years of experience in a Solutions Engineering or related role, preferably within the HR technology space.
  • Demonstrated expertise in Performance Management, Engagement, and People Analytics, including data flows, orchestration, and integrations.
  • Proven ability to lead customer-facing technical discussions and tailor solutions to enterprise needs.
  • Strong leadership skills with experience managing or mentoring team members.
  • Exceptional ability to simplify complex technical problems and translate them into business value.
  • Experience working in a pre-sales environment, including RFP processes and executive presentations.
  • Passion for innovation and continuous improvement in customer-centric solutions.

Why Culture Amp?

At Culture Amp, you’ll have the chance to shape a critical new function and make a meaningful impact on our customers and company growth. You’ll work with a collaborative and forward-thinking team committed to solving challenging problems and delivering exceptional employee experiences. Join us in building the future of work and creating measurable value for our customers worldwide.

Metrics for Success

  • Reduction in time to value (contract signing to first meaningful outcome).
  • Improvement in enterprise customer +1000 employees retention rates.
  • Increase in close rates for strategic opportunities.
  • Growth in customer lifetime value (CLTV).
  • Successful execution of new GTM strategies and initiatives.

Location Candidates must be located in one of Culture Amp’s hubs (e.g., New York, Chicago or San Francisco) and be willing to travel as needed for customer engagements and team collaboration.

What’s Great About This Job?

  • Build and scale a high-impact team from the ground up.
  • Opportunity to innovate and drive measurable business outcomes.
  • Work at the intersection of cutting-edge HR tech and meaningful customer impact.

What’s Challenging?

  • High visibility and responsibility in a fast-paced, competitive environment.
  • Balancing strategic initiatives with day-to-day customer engagements.
  • Navigating complex enterprise needs and building scalable solutions.

First Year Achievements

  • Establish a foundational team, assets, and processes within the first 6 months.
  • Deliver measurable improvements in time to value and customer retention by year-end.
  • Pilot and iterate on innovative GTM strategies, achieving early wins with strategic accounts.

For this role, the estimated base salary range is listed below. In addition to base salary, your compensation package will include additional components such as equity and benefits. For sales roles, your package may also include sales commission

The actual base salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. 

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits. 

Base Salary Range (US)
$220,000$260,000 USD

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: 

  • Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
  • Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
  • Extended year-end breaks: An extended refresh period at the end of year
  • Excellent parental leave and in work support program available from day 1 of joining Culture Amp
  • 5 Social Impact Days a year to make a positive impact on the community outside of work
  • MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
  • Medical insurance coverage for you and your family (Available for US & UK only) 

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. 

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it. 

 

 

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

 

Apply for this Job

* Required
resume chosen  
(File types: pdf, doc, docx, txt, rtf)
cover_letter chosen  
(File types: pdf, doc, docx, txt, rtf)


Global Diversity Questions

At Culture Amp, we are incredibly proud of how our platform helps companies measure aspects of diversity and inclusion; particularly aspects beyond race and gender. When it comes to measuring diversity for ourselves, we are leading the charge in helping companies think about building balanced teams. 

To get a comprehensive understanding of our pipeline, we invite all applicants to fill out these demographic questions. Completion of this form is entirely voluntary and declining to provide this information will not subject you to adverse treatment. 

By providing answers in the following questionnaire you consent to Culture Amp using your anonymised demographic information for internal research and trend analysis. Culture Amp will retain your CV for a period of two years (four years for the US) from the date of your application process completion and may contact you in relation to future job opportunities.

Culture Amp is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, colour, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. 

Thank you and good luck with your application. 

Gender identity





Do you identify as transgender?



Do you identify as Hispanic or Latinx (“Hispanic / Latinx” refers to people with cultural history from Spanish-speaking and/or Latin American countries)?




Race / Ethnicity (Select all that apply)












Do you identify as LBTQIA+?




Disability






Veteran Status




Highest degree attained by parents/guardians






Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Culture Amp’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.


Enter the verification code sent to to confirm you are not a robot, then submit your application.

This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, clear the browser's cache and cookies, or try another browser. If you still can't submit it, contact our support team through the help center.